Paid Internship, Customer Service - 6 months
Emerson
Napoca, Cluj, Cluj, Romania
3 zile în urmă

Description

We are looking for a positive, customer service oriented candidate, who will contribute to achieving our team’s goal to deliver best in class services to Emerson Climate Technologies customers in Europe.

Responsibilities

  • Upon reception of Customers orders, identify the relevant products, clarify the prices from the system and the Customer Database and book the orders in the ERP system;
  • Check the lead-times provided by the Plants, potentially get a shorter lead-time from the Plants if lead time is identified as too long, confirm the lead time on the order;
  • Organize and implement scanning of all orders and relevant documentation;
  • Contacts with production units and marketing, quality, application engineering and logistics departments;
  • Various administration tasks related to customer files.
  • Requirements

  • University Studies;
  • Advanced English;
  • Communications Skills;
  • Problem solving;
  • MS Tools.
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