Craft your career at Amazon! Working closely with a team of skillful people with broad experience is a great opportunity to develop your career, get access to top resources, and connect to an awesome multicultural environment.
You will be encouraged to grow both professionally and personally while enjoying cross-functional partnerships with genuinely supportive colleagues, regardless of location or seniority.
Amazon Vendor Services (AVS) is a program designed for selected premium vendors who want to scale faster and unleash their full potential.
As part of AVS team, you will have the opportunity to support and contribute to one of the key processes within, which will impact customer s experience.
Join us in this great journey!
Key job responsibilities
In your day-to-day job, depending on the process you will be working on, you will be faced with various responsibilities such as :
Demonstrating expertise in handling end-to-end processes and related tools in order to achieve business goals
Interacting and coordinating with retail teams and vendors
Populating and procuring content for the product catalogs on the Amazon Website
Identifying and correcting catalog errors
Creating reports regarding work received and work performed
Handle the day-to-day volumes of the assigned tasks and ensuring that the quality standards are met
Taking part in client calls, leading and documenting the discussion
Perform root cause analysis, researching for missing information, finding the main errors and solving them in order to ensure the correct functioning of processes and to enhance team performance in terms of productivity
Supporting and implementing improvement ideas for the processes within the team and always looking at ways to innovate
Share knowledge and best practices with the team
Training and mentoring other Associates to ensure an effective onboarding of new team members
Flag any updates received from stakeholders to the manager, dive deep to find the root cause and propose solutions.
Baccalaureate diploma or equivalent is mandatory
Minimum of 1-2 years of work experience
Written and oral communication skills in both English and Italian
Good working knowledge of MS Office; MS Excel is an advantage
Good understanding of internet navigation and research large amounts of data in a timely manner
Strong interpersonal & communication skills
High attention to detail
Commitment to meet deadlines
Ability to Dive deep into a problem, perform Root Cause Analysis’ and identify constraints to recommend a solution
Critical and analytical thinking in order to challenge processes and status quo
Ability to work with large amounts of data
Resilient to repetitive tasks and ability to identify automation opportunities
Bachelor’s degree in any discipline is preferred
1 2 years of experience in data-driven Business Operations processes such as database management, data analytics is preferred.
Private medical insurance
Life and disability insurance
Family support program
Amazon discount code
Career development plan & on-going training and support
Employee referral program
Roof Deck where you can enjoy the landscape
Equipped Kitchens with free fruit
Located in the PALAS ensemble