Precisely is the leader in data integrity. We empower businesses to make more confident decisions based on trusted data through a unique combination of software, data enrichment products and strategic services.
What does this mean to you? For starters, it means joining a company focused on delivering outstanding innovation and support that helps customers increase revenue, lower costs and reduce risk.
In fact, Precisely powers better decisions for more than 12,000 global organizations, including 99 of the Fortune 100. Precisely's 2500 employees are unified by four company core values that are central to who we are and how
we operate : Openness, Determination, Individuality, and Collaboration. We are committed to career development for our employees and offer opportunities for growth, learning and building community.
With a "work from anywhere" culture, we celebrate diversity in a distributed environment with a presence in 30 countries as well as 20 offices in over 5 continents.
Learn more about why it's an exciting time to join Precisely!
Precisely Support Engineers drive to solve complex issues and develop unique solutions to make our customers successful. Our customers depend on the highly skilled technical engineers in our technical support group to help drive the success of their IBM Sterling B2B Integrator deployment.
Strong problem-solving skills, technical depth, outstanding communication skills, and the ability to develop creative solutions are a must.
YOU WILL :
connections. Including, but not limited to meeting SLA requirements, updating
stakeholders in a timely manner, and documenting and recording critical information.
platforms, software systems, and databases.
cause of an issue is within the product, third party libraries, user developed code or
jobs, or platform libraries.
within the team.
by both customers and team members.
YOU HAVE :
Preferred Requirements :