Service Coordinator EU (with Romanian and Bulgarian language) (m/f/d)
Hach
Bucuresti 2, Romania
4 zile în urmă

This position is fully remote but you must be based in either Romania or Bulgaria. Fluency in both languages (Romanian & Bulgarian) is a must

If you believe in creating something extraordinary, you’ll fit right in at Hach. You’ll find we’re always looking to improve.

You’ll notice we believe that we can be better tomorrow than we are today. Some call it dedication, others call it drive, we call it passion.

Hach is here to ensure water quality for people around the world. Want to join us in this mission? We are ready for your best. DIVE IN. HAVE IMPACT.

ENSURING WATER QUALITY FOR PEOPLE AROUND THE WORLD Providing access to and information about water is our number one responsibility.

Both around the corner and around the globe, we are committed to providing innovative solutions that help ensure that communities large and small have water that is safe, accessible and available for all.

Develop your skills and grow your expertise while playing a role in improving the quality of life for people around the world.

Learn more about how you can make a difference at Hach by visiting.

Hach is creating a new Dispatch team in Eastern Europe. Join us today as Service Dispatcher on our new growing team.

Our Service Dispatchers are responsible for frictionless coordination between our Field Service Team and our customers. You are in charge of all the logistics & communication between all stakeholders regards service & maintenance.

Your new job :

  • Scheduling Field Service Technicians for different kind of services (future scheduling, gaps scheduling, rescheduling)
  • Ensure service execution with defined KPI’s (OTD)
  • Taking ownership of dispatching schedule
  • Create and optimize dispatching for multiple instruments PM contracts in the service software
  • Support of Material Supply for Field Service
  • Communication with Internal and external customers via phone and email
  • Work constantly on Dispatch Optimizations (Routing, visit durations)
  • Communication in a European- and global team
  • Creatively finding solutions for ad hoc interventions / challenging situations
  • Enable service visits by filling required forms / permits for field service
  • Professional experience required :

  • Dispatching experience
  • Understanding service work and customer interactions
  • Proven communication skills
  • Good written and spoken local language, Bulgarian, Romanian and English skills
  • Confident use of PC and software (Office package)
  • LI-JT1 #LI-Remote #wonderwhatswithin

    When you join us, you’ll also be joining Danaher’s global organization, where 69,000 people wake up every day determined to help our customers win.

    As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful tools and the stability of a tested organization.

    At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.

    Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

    If you’ve ever wondered what’s within you, there’s no better time to find out.

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