Sales Support Engineer
Napoca, Cluj, Cluj, Romania
2 zile în urmă


  • Day to day coordination of Transactions from Quotation to Purchase Order (Order Acknowledgment)
  • Requests are handled at a high quality, accurately and in time
  • Responsibilities

  • Receive and review Request for Quotations (RFQ) received from customers and sales offices; - Collaborate with World Area Sales Managers, Planning, buying and Project Management groups in the Operations organization, Application Engineer Team and Product Managers from the Product Business Lines during the quotation and delivery project phases to ensure a smooth flow of information and process throughout the sales cycle and offer the most suitable and realistic proposal for deliveries;
  • Select the scope according to specifications, customer commercial and legal requirements and application, making sure cost impacts are properly addressed in the quotation phase;
  • Collaborate with the Operations Planning and Purchasing departments to specify a realistic delivery time for the selected products;
  • Get appropriate approvals during the quotation phase, according to Roxar DOA (commercial, technical, delivery terms, credit terms, warranty, etc);
  • Document and follow up on technical and commercial clarifications, properly documenting them using the available clarification templates.
  • Ensure all clarifications are closed before accepting Purchase Orders;
  • Responsible for coordinating different elements required to build the technical and commercial proposal and submitting the quotation to the WA Sales office / customer within the allocated deadline where possible;
  • Provide support to World Area Sales Managers for product / facility / offices qualifications required by the customers;
  • Upon receipt of Purchase Order, perform an in-depth review of the Purchase Order (PO) to ensure that it is according to the latest valid proposal submitted to the customer;
  • Communicate with World Area Sales managers to re-issue if necessary the PO in case of nonconformities
  • Prepare the HOF packages and hand it over to order handling / project management for further processing ensure a clean handover is performed;
  • Provide general support / expertise in a timely manner for Emerson / Roxar;
  • Attend the mandatory trainings;
  • Keep the systems in place updated on daily basis;
  • Develop and maintain a sound knowledge of products and applications;
  • Draw-up specific activity reports;
  • Requirements

  • University degree in Engineering;
  • 2-3 years experience in a similar position or in a commercial environment (technical support, quotations, technical sales) is a plus;
  • Structured, organized, good at planning his / her work, honors deadlines, communicates issues both positive and negative;
  • Ability to understand technical architecture (including but not limited to : instrument data sheets, project requirement specifications, etc.);
  • Languages : English advance level (mandatory); - PC skills : Microsoft Office (Word and Excel on a proficiency level), Internet
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