With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands and we have fun doing it.
Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it.
Come, transform with us.
Inviting applications for the role of Customer Service Process Associate
How about being the single point of contact in CS matters, for your client? Be it phone or e-mail your support is highly valued and appreciated! You will learn how to work in a virtual environment, interacting with colleagues and clients all over the globe.
How can you make a difference? Understand your customer’s needs and exceed its expectations with a friendly and can-do attitude.
Transformation Happens Here
At Genpact, we seamlessly blend digital transformation with human experience, innovation and curiosity. We are a leader in providing artificial intelligence capabilities to enterprises.
And we are accelerating digital transformation across industries through our products and consulting, powered by Genpact Cora.
Active participation in the defined training courses and the practical implementation of the new skills in the work processes
Stable job offer - employment contract
Work in the multicultural environment
Various trainings (initiating, soft skills)
Possibility of development
Benefits (Meal Tickets, Medical Services, Insurance, additional vacation days, partner discounts)
Very good knowledge of French, min. C1
Communicative level of English
Good MS Office (especially MS Excel) knowledge
Analytical thinking and ability to learn fast
Personal culture and ability to deal with the client properly
High motivation and willingness to learn
Ability to work under time pressure
Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.