Technical Solutions Consultant [#OnlineInterview]
Orange
Bucuresti, Romania
1 zi în urmă

Our Presales Technical Team , part of ourCommercial Business to Business department, is looking for a colleague to fillthe position of Technical SolutionsConsultant in Bucuresti.

The Technical Solutions Consultant roleis covering the technical consultancy related to fixed services sales processfor Small and Medium Enterprise (SME) customers.

Mainresponsibility is to provide technical solutions to new and existing SMEcustomers on fixed services (fixed data, fixed voice, security, cloud andbespoke solutions), Office 365 solutions and also to advise the sales team onthe best off-the-shelf products that matches customer demands / needs.

Mainresponsibilities :

  • Attend together with salesaccounts to customer meetings in order to determine technical and businessrequirements and to ensure that all necessary information is collated prior toproducing a solution
  • Document technical solutions ina professional manner and to agreed timeframes
  • Deliver training on solutionsand provide product support to channel partners and SME sales teams
  • Create internal designconfiguration documentation including network diagrams with technicalexplanations
  • Work closer with ProductManagement team to offer feedback on existing portfolio and provide inputs onthe product roadmap
  • Builds productive relationshipsinternally and externally, fostering teamwork by keeping colleagues updated onactivities
  • Engage in developing bespokesolutions based on specific customer requirements
  • Present technical solutions tocustomers
  • Provide accurate and timelymanagement information, to include - activity reports, bid reviews, projectforecasts, KPI’s
  • Specificcompetencies :

  • Analytical thinking
  • Diagnose and propose a solution
  • Communication skills
  • Listening and empathy
  • Presentation skills
  • Customer focus
  • Organizational alignment
  • Planning and organizing
  • ProfessionalKnow-How :

  • English - fluent speaking andwriting
  • Information Technology andCommunication - solid understanding of networkingand IT concepts
  • Proficiency in Microsoft OfficeSuite, MS Visio, MS Project software knowledge
  • CCNA trainings or relatedexperience is desirable
  • knowledge of routing protocols,IP addressing, Wi-Fi standards, security products / services related tocyberattacks, Virtual Private Servers
  • Education andexperience :

  • University degree Technicalwill represent a plus
  • Previous experience insales / presales will represent a plus
  • Clean driving license B categoryand availability to travel around 40-60% of the time it’s a must
  • Apply and let’s have a remote-talk we care for our candidates, all the interview stages are online!

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