Technology Lead
5 zile în urmă

Job Description

EUC L2 Support Engineer

  • Administration experience of MS Active Directory users & groups, policies and management concepts
  • SCCM Deployments
  • Troubleshoot MS Active Sync
  • Proven technical skills in Microsoft Windows desktop operating systems and business productivity applications
  • Excellent skills in user IT infrastructure Desktops, Laptops, Printers, Handhelds, Smartphone etc.
  • To provide technical support; answering support queries remote via phone, ServivceNow and email.
  • Respond to inquiries from clients and help them resolve any hardware or software problems.
  • Support of Windows and MS Office products incl. but not limited to MS Word, MS Excel, MS Outlook, MS PowerPoint
  • To escalate more complex service issues to the relevant next level IT personnel.
  • Remote support for Setup of Desktop IP Phones
  • Setups of iPad, iPhone and Android devices
  • Raportați această lucrare

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Email-ul meu
    Făcând clic pe "Continuă", acord nevoo consimțământ de a procesa datele mele și de a-mi trimite alerte prin e-mail, așa cum este detaliat în policyApplicația de confidențialitate a lui neuvoo. Pot să-mi retrag consimțământul sau să mă dezabonez în orice moment.