As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we’ve made it our business to make a mark.

When joining our team at Ericsson you are empowered to learn, lead and perform at your best, shaping the future of technology.

This is a place where you're welcomed as your own perfectly unique self, and celebrated for the skills, talent, and perspective you bring to the team. Are you in?

Come, and be where it begins.

Our Great Opportunity

We are now looking for a 1st Level Operations Engineer for the coordination, support, and execution of proactive and reactive maintenance activities.

You will :

Be the first point of contact for specific software and hardware solutions delivered to customers.

Be responsible for opening trouble tickets, initiation of the critical issue of incidents, and receiving orders requests from the customer in various types of applications.

Be in charge of alarm monitoring in IT / Telecom networks.

Offer support to the field engineers during their actions (by phone and e-mail)

To be successful in the role you must have :

Perseverance, initiative, self-confidence, and practical spirit.

What s in it for you?

Here at Ericsson, our culture is built on over a century of fearless decisions. With us, you will no longer be dreaming of what the future holds you will be redefining it.

with hundreds of career opportunities in locations all over the world, in an environment where co-creation and collaboration are embedded into the walls.

You will find yourself in a speak-up environment where empathy and humanness serve as cornerstones for how we work, and where work-life balance is a priority.

Welcome to an inclusive, global company where your chance to create an impact is endless.

We offer you competitive benefits :

Internal learning platform to develop your knowledge, skills, and proficiencies & curated external content articles, videos, courses, podcasts, and books from external libraries such as Skillsoft, Pluralsight, Big Think, EdX, TED Talks, Khan Academy,

What happens once you apply!

To prepare yourself for the next steps, please explore here : https : / / www.ericsson.com / en / careers / job-opportunities / hiring-process

We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Please contact us to request the accommodation.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do.

We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth.

We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.

Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more .

Primary country and city : Romania (RO) Romania : Bucharest : Bucharest Romania : Timisoara : Timisoara

Req ID : 663169