Travel Assistant with Italian and English (On site - Iasi)
Conduent
Iasi, Iasi, RO
‎în urmă cu 6 ore

About Conduent

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments creating exceptional outcomes for our clients and the millions of people who count on them.

You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Job Description

Great vacations begin with great employees!

Working for our client, Royal Caribbean Cruise Lines, the second worldwide cruise line, you’ll have the chance to combine your experience as a traveler with the sense of adventure by helping our customers book their onboard vacation and offer unique ways to explore the world.

The Travel Assistant is responsible for :

  • Interacting with clients via phone and / or e-mail to determine their needs and advise for the appropriate destination, travel dates and costs
  • Booking travel reservations for the client and managing their itinerary
  • Providing information about each cruise and destination, discuss the customer’s budget and suggest travel arrangements within their budget
  • Scheduling travel and lodging arrangements and performing other administrative tasks required for scheduling the cruise
  • Using a booking system to secure holidays
  • Keeping clients up to date with any changes regarding their travel arrangements
  • The ideal candidate :

  • Excellent knowledge of Italian (B2 upwards)
  • Medium to advanced English skills (B1 upwards)
  • Capacity to adapt to a fast-paced environment
  • Strong communications skills
  • Quick learner
  • Out-of-the-box thinker
  • Nice to have :

  • Previous working experience in customer service is a plus
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