Sr. Compliance Officer Quality Assurance
Bucharest, Romania
2 zile în urmă

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ING believes in a world where everyone has the right to grow and progress in their own way. We express this in our global brand tagline, do your thing .

Perhaps more than in any other large company, we extend our belief in the power of autonomy to our own people. But there’s a catch.

In return for great freedom, we expect people to do great things for our customers, our stakeholders, and ING at large.

To work here is to be surrounded by people who are energetic, ambitious, friendly and respectful : talented specialists who take the responsibility and autonomy to make great things happen.

We stay curious, thrive on change, and seek new and better ways to make it happen. Active in Romania for more than 25 years, ING Bank pioneered and challenged the local banking industry.

Technology and innovation are at the core of what we do, making our products relevant for our customers’ lives and businesses.

In the 2020 KPMG Report on Excellence in Client Experience, ING Bank Romania ranked first in customer experience.


As Senior Compliance Officer Quality Assurance (CQA) you play an important role in the Quality Assurance activities and take the lead in executing Compliance FCC QA activities.

  • The main activities of the team are to perform a) thematic and process reviews b) continuous QA on certain key processes c) Key Control Testing (KCT) validation;
  • d) follow up activities with 1LoD on remediation actions, including iRisk actions and issue management of compliance FCC risks related activities.

    Your day-to-day responsibilities

  • You will be responsible for the execution and completion of the Annual QA Plan;
  • You will perform quality assurance activities via i) performing continuous QA on key risk activities; ii) performing thematic and process reviews for Compliance topics;
  • iv) performing KCT validation;
  • You are a content matter expert and responsible for taking decisions on Quality Assurance and Monitoring outcomes;
  • You support the Head of CQA by preparing consolidated reporting on the findings of the team;
  • You contribute to the further development and improvement of local working instruction / framework in the area of QA;
  • In your role as content matter expert you ensure a feedback loop between your QA team and 1LoD management;
  • You will perform analysis to identify key areas of Compliance risk and facilitate root cause analysis and knowledge sharing among the QA team members.
  • What you bring to the team

  • University degree (economic or legal academic background);
  • You are an experienced professional with >
  • 3 years of relevant Compliance / FCC experience;
  • You have relevant expertise and knowledge on Financial Economic Crime, KYC;
  • Knowledge of the Romanian legal system, NBR rules and regulations and international regulations related to compliance risks;
  • Prior experience in a Quality Assurance and / or monitoring related role is preferred;
  • Knowledge and understanding of relevant banking products, business, services, relations, external environment developments;
  • You have excellent analytical skill s , proficient in Microsoft Office, including Excel e.g. running and creating functions, pivot tables, charts etc;
  • You have an excellent level of English (verbal / written);
  • You are firm when needed and show flexibility when possible;
  • You have excellent stakeholder management and influencing skills;
  • You work independently, think and act out of the box and take accountability;
  • You are a team player, you trust others and can be trusted.
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