Customer Service Representative
Arrow Electronics
ClujNapoca, Cluj, Romania
5 zile în urmă

Position :

Customer Service Representative

Job Description : ABOUT THE ROLE :

ABOUT THE ROLE :

The main purpose of the role is to enhance the customer relationship through proactive ownership of the entire customer backlog starting with clean order load.

From order load CSR takes care of all backlog management actions through to invoice and delivery of parts to customers.

WHAT WILL YOU BE DOING?

Focus on order to invoice processes

Communicate with customers, suppliers and delivering after-sales service

Manage orders

Drive on-time-delivery performance in line with customer and company goals

Manage and respond to all requested customer backlog changes

Cooperate with Inside Sales team

WHO YOU ARE?

You have Customer Service oriented mindset

You pay attention to the details

Accuracy and diligence are amongst your strengths

You have great communication and coordination skills

You know English very well (B2 level) and you are Romanian native speaker

Some experience in Customer Service or Purchasing would be a plus,

WHAT WE OFFER?

Employment in stable, international company, operating in attractive, growing industry

Extensive induction training

Interesting career development opportunities

Meal vouchers

Private medical insurance

Friendly atmosphere and fair work-life balance

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