Customer Sales Support Officer
BAT
Bucharest, RO
4 zile în urmă
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  • To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day.

    Come be a part of this journey!

    BAT Romania Trading is looking for a Customer Sales Support Officer

    FUNCTION : Marketing

    SUB FUNCTION : Trade Marketing & Distribution - Office

    SALARY RANGE : competitive salary / remuneration

    LOCATION : Bucharest, Romania

    JOB TYPE : Fixed Term, 6 months

    RESPONSABILITATI :

  • Identificarea si analizarea nevoii clientilor in scopul de a atinge targetul de vanzari;
  • Construirea unei relatii bune cu clientii;
  • Oferirea de informatii valide, corecte si complete catre clienti prin folosirea metodelor potrivite;
  • Preluarea cerintelor clientilor si oferirea de solutii si alternative in timpul alocat; efectuarea de follow-up pentru a se asigura rezolvarea situatiilor;
  • Indeplinirea targetului individual si de echipa, atat de vanzari cat si de apeluri;
  • Urmarirea procedurilor si politicilor companiei;
  • Mentinerea comunicarii cu clientii si raportarea / escalarea de probleme;
  • Inregistrarea interactiunilor cu clientii si a documentatiei.
  • CERINTE :

  • Minim studii medii finalizate;
  • 6 luni experienta in Telesales / Telemarketing / Call Center;
  • Abilitati excelente de comunicare, ascultare;
  • Orientare catre client;
  • Competente excelente de negociere in vanzare si o buna atentie la detalii;
  • Abilitatea de a empatiza cu clientii;
  • Bune abilitati de operare pe calculator si data entry;
  • Multi-tasking;
  • Capacitatea de a identifica si evalua nevoile clientilor;
  • Capacitatea de a oferi informatii complete, valide si corecte care clienti.
  • WE ARE BAT

    At BAT we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation.

    See what is possible for you at BAT.

  • Global Top Employer with 53,000 BAT people across more than 180 markets
  • Brands sold in over 200 markets, made in 44 factories in 42 countries
  • Newly established Tech Hubs building world-class capabilities for innovation in 4 strategic locations
  • Diversity leader in the Financial Times and International Women’s Day Best Practice winner
  • Seal Award winner one of 50 most sustainable companies
  • BELONGING, ACHIEVING, TOGETHER

    Collaboration, diversity and teamwork underpin everything we do here at BAT. We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals.

    C ome bring your difference!

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