Support Specialist with French
Iasi Romania
3 zile în urmă
  • First line support for complex incidents and requests
  • Technical problem solving
  • Replicate and investigate customer issues
  • Providing guidance to customers regarding our software products via e-mail
  • Classification and resolution of support requests via own help-desk ticketing system
  • Evaluation and prioritization of support inquiries
  • Contribution to the improvement of internal processes and routines
  • Fluent in French, both written and verbal
  • Fluent in English, written and verbal
  • Good know-how regarding Microsoft Windows, usage of common office PC applications and commonly used internet browsers
  • You enjoy working with and for our customers
  • Team player with customer service skills
  • Ability to learn quickly and efficiently new products and tools
  • Previous experience in support jobs constitutes an advantage
  • Job responsibilities require excellent problem-solving skills.
  • We are looking forward to receiving your application to Dan.Gafiteanu until 1 Jan 2020

    Iasi, Romania

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