IT Support
Genpact
Bucuresti, Romania
5 zile în urmă

Bucharest, Romania

With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands and we have fun doing it.

Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it.

Bucuresti, Romania

Inviting applications for the role of IT Support Process Associate

We are looking for someone with a good level of Polish and a passion for finding a solution for customers’ tech problems.

Responsibilities

Being the single point of contact for IT matter for your client

Providing support for user requests around hardware, software, network and service issues

Coordinating incident resolution with Level 2 and Level 3 staff

Bucuresti, Romania

Logging and keeping record of user queries

Attractive salary

Stable job offer - employment contract

Work in the multicultural environment

Various trainings (initiating, soft skills)

Bucuresti, Romania

Possibility of development

Benefits (Meal Tickets, Medical Services, Insurance, Partner discounts, Additional annual leave days)

Qualifications Minimum qualifications

Very good knowledge of Spanish, min. B2

Bucuresti, Romania

University graduate preferred

Preferred qualifications

Personal culture and ability to deal with the client properly

High motivation and willingness to learn

Previous experience in a multinational company

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military / veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

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For more information, visit

At Genpact, we seamlessly blend digital transformation with human experience, innovation and curiosity. We are a leader in providing artificial intelligence capabilities to enterprises.

And we are accelerating digital transformation across industries through our products and consulting, powered by Genpact Cora.

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