The Front & Back-Office Analyst oversees functions such as settlements, clearances, record maintenance, regulatory compliance services and resolving of customer queries.
We want people who are driven by managing characters, emotions, challenges; people who bring initiative, who embrace change and who are driven to perform at their best.
The ideal candidate can set priorities, has great communication skills, remains calm under pressure and possesses extremely strong organizational skills.
Key operational responsibilities : Provides day-to-day support in the Order-To-Cash processes : Credit Control, Order Management, Debt Collection, Query (Handling customer inquiries received via phone and e-
mail), Store Settlement and commissions, Sales Partner Support (technical helpdesk);Provides a professional level of support to the Back Office : solving customer complaints, issuing financial corrections, asset management (stock correction and cylinder control), introducing prices in the system, managing Customer Master Data.
Your personal interactions in the front-line of Linde's business help ensure customer's loyalty to the Linde Brand and enhance Customer Experience.
You foster a collaborative working relationship with country and regional business partners.
Good knowledge of MS Office package;Ability to work efficiently in a fast-paced, process-driven environment;Passionate to work in a team and can engage well in a multi-
cultural environment and across multiple countries;Customer focused, analytical, detailed oriented and excellent problem-
Working schedule of 8 hours per day with 30 minutes lunch break included, from Monday to Friday (8AM - 4PM).