Application Packaging Support Consultant
Location Bucharest (Romania)
Compensation Competitive (including bonus)
Area of responsibilities
Develop and maintain relevant technical and procedural documentation.
Patch management and Updates for Enterprise (Core) and In-House Applications
Test environment maintenance, UAT coordination and reporting
Application packaging and deployment adhering to SLA and KPIs
Provide support and advice to colleagues and level 2 team members through one on one training and knowledge articles.
Liaise on behalf of the client on significant, complex, or technical issues with service providers, external practitioners, and industry representatives.
Lead, plan and manage service provider activities and work streams to deliver project outputs
Manage a range of stakeholders and subject matter experts to ensure operations and ensure alignment to business needs.
Assist with ITSM processes, standard operating procedures, and user-guide development in support of technical activities
Arrange and engage with various integration forums and internal governance committees
Develop smooth working relationships between all parties within the support model to ensure best possible service delivery and user experience.
Define new architectures and drive an independent project from an architectural standpoint
Application Readiness (Application Inventory gathering, Rationalization and liaising with application owner on install instruction, media validation and UAT testing
Perform User-Machine-Software mapping to arrive at optimum rollout plan for application and devices with considering business criticality and Priority
Applications Packaging (both native, MSIX, Driver packaging and App-V), including PowerShell and Application packaging for Intune based deployment.
Experience in packaging complex engineering applications using Flexera admin studio, Driver file management, Application layering (App Attach / App Volume)
PowerShell scripting, Task sequence knowledge and Windows10 Image testing and optimization, SCCM / Intune based deployment
Scripting and Application Packaging automation
German (B2 / C1), English
Lead for 5-10 team members
Work in a Global delivery environment
Experience in running operations with ITIL processes.
Excellent Analytical and troubleshooting skill.
Excellent in Verbal, written communication.
Creative thinking in implementing Service improvements (automation, incident reduction, etc.).
Willingness and flexibility to learn new technologies, scale up quickly and adapt to different roles as the situation demands.
Ability to work independently, within general guidelines or best practices and manage complex technical solutions
Learning and development possibilities, and training on the job
Interesting tasks and international projects
Open minded, dynamic and international company culture in a global innovative IT company
Pleasant working environment with friendly colleagues in a modern office
You can expect interesting tasks and challenging projects, as well as motivated and friendly teams. If you want to be successful with us, we are looking forward to receiving your application.
Why not join a leading provider of next-generation consulting, technology and outsourcing solutions? At Infosys we are dedicated to helping organizations, in over 50 countries, build tomorrow’s enterprise.
Whilst we constantly challenge convention, some things remain unchanged : the unwavering ethics, transparency and respect behind everything we do.
We will always be a company powered by intellect and driven by values.
From engineering to application development, knowledge management and business process management, we help our clients find the right problems to solve, and to solve these effectively.
Our team of 225,000+ innovators, across the globe, is differentiated by the imagination, knowledge and experience, across industries and technologies that we bring to every project we undertake.