‎în urmă cu 5 ore


Application Packaging Support Consultant

Location Bucharest (Romania)

Compensation Competitive (including bonus)

Area of responsibilities

  • Develop and maintain relevant technical and procedural documentation.
  • Patch management and Updates for Enterprise (Core) and In-House Applications
  • Test environment maintenance, UAT coordination and reporting
  • Application packaging and deployment adhering to SLA and KPIs
  • Provide support and advice to colleagues and level 2 team members through one on one training and knowledge articles.
  • Liaise on behalf of the client on significant, complex, or technical issues with service providers, external practitioners, and industry representatives.
  • Lead, plan and manage service provider activities and work streams to deliver project outputs
  • Manage a range of stakeholders and subject matter experts to ensure operations and ensure alignment to business needs.
  • Assist with ITSM processes, standard operating procedures, and user-guide development in support of technical activities
  • Arrange and engage with various integration forums and internal governance committees
  • Develop smooth working relationships between all parties within the support model to ensure best possible service delivery and user experience.
  • Define new architectures and drive an independent project from an architectural standpoint
  • Application Readiness (Application Inventory gathering, Rationalization and liaising with application owner on install instruction, media validation and UAT testing
  • Perform User-Machine-Software mapping to arrive at optimum rollout plan for application and devices with considering business criticality and Priority
  • Technical skills

  • Applications Packaging (both native, MSIX, Driver packaging and App-V), including PowerShell and Application packaging for Intune based deployment.
  • Experience in packaging complex engineering applications using Flexera admin studio, Driver file management, Application layering (App Attach / App Volume)
  • PowerShell scripting, Task sequence knowledge and Windows10 Image testing and optimization, SCCM / Intune based deployment
  • Additional skills

  • Scripting and Application Packaging automation
  • German (B2 / C1), English
  • Lead for 5-10 team members
  • Soft skills

  • Work in a Global delivery environment
  • Experience in running operations with ITIL processes.
  • Excellent Analytical and troubleshooting skill.
  • Excellent in Verbal, written communication.
  • Creative thinking in implementing Service improvements (automation, incident reduction, etc.).
  • Willingness and flexibility to learn new technologies, scale up quickly and adapt to different roles as the situation demands.
  • Ability to work independently, within general guidelines or best practices and manage complex technical solutions
  • Our Offer

  • Learning and development possibilities, and training on the job
  • Interesting tasks and international projects
  • Open minded, dynamic and international company culture in a global innovative IT company
  • Pleasant working environment with friendly colleagues in a modern office
  • You can expect interesting tasks and challenging projects, as well as motivated and friendly teams. If you want to be successful with us, we are looking forward to receiving your application.
  • Why Infosys

    Why not join a leading provider of next-generation consulting, technology and outsourcing solutions? At Infosys we are dedicated to helping organizations, in over 50 countries, build tomorrow’s enterprise.

    Whilst we constantly challenge convention, some things remain unchanged : the unwavering ethics, transparency and respect behind everything we do.

    We will always be a company powered by intellect and driven by values.

    From engineering to application development, knowledge management and business process management, we help our clients find the right problems to solve, and to solve these effectively.

    Our team of 225,000+ innovators, across the globe, is differentiated by the imagination, knowledge and experience, across industries and technologies that we bring to every project we undertake.

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