Cloud Reliability Engineer
3 zile în urmă

Our company

Changing the world through digital experiences is what Adobe’s all about. We give everyone from emerging artists to global brands everything they need to design and deliver exceptional digital experiences.

We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity.

We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours.

The Challenge

There’s never been a better time to join Adobe. We are looking for exceptional talents who are ready to make an impact. We are looking for an experienced system administrator with knowledge of Linux Services, monitoring solutions, automation, CI / CD and cloud technologies.

The successful candidate will work as part of the TechOps Core Services Team supporting the Adobe Marketing Cloud products and performing operational duties for our virtual, physical and cloud based platforms and services.

Should be able to work effectively across groups and functions, listen to feedback and execute on the received requests.

Key tasks will include configuring new hardware and software as part of new customer onboarding and provisioning infrastructure to support customer growth of the Adobe Marketing Cloud business.

What you’ll do

Areas of focus for this role include but are not limited to :

  • IT Service Design & Support As a member of the Adobe Core Services team the candidate will be responsible for working closely with our TechOps Architecture and Product Engineering teams to design, deploy, and support infrastructure for large-scale micro-services platforms in various global data centers and public cloud regions.
  • IT Infrastructure Integration & Monitoring The candidate will be responsible to integrate diverse technologies in multiple environments to provide monitoring, alerting, and reporting of performance and costs.
  • Also, he would be providing automation and training support personnaly for daily support of the infrastructure

  • Operational Support We operate in an agile operations framework, receiving numerous requests daily to update, expand, and support our supported IT services.
  • We need someone to be able to understand the customer request, troubleshoot and resolve system outages and provide the customers with a responsive and friendly service.

  • Performance & Optimization Work with product teams, third-party hardware and software vendors to determine correct workloads and provide optimization guidelines regarding supported platforms.
  • We need someone who can ensure that our multi-thousand node marketing cloud service is running at peak performance and throughput at all times.

    What you need to succeed

    The successful candidate will demonstrate experience or capability in the following areas :

  • Recent experience of shell scripting languages such as Python, Ruby, Bash, Perl.
  • Experience with Unix / Linux system administration. CentOS preferred, but not required.
  • Recent large-scale experience with configuration management tools such as Puppet, Ansible, Salt, Chef, or equivalent.
  • Experience with platform monitoring and alerting tools such as Nagios, Grafana, New Relic, CollectD, Prometheus, RRD and / or other TSDB solutions.
  • Strong comprehension of continuous integration and continuous deployment methodologies, tools and software version control systems, with tools such as Jenkins, Vagrant, Terraform, Cloud Formation, Git.
  • Experience with designing, running, and / or consuming customer-facing cloud technologies such as AWS, Azure, OpenStack, Google Cloud Platform.
  • Experience using containers technologies such as Docker, Mesos, Marathon, Docker Swarm, Kubernetes.
  • Experience with complex IP networking capabilities in large production environments.
  • Experience support high availability services in global computing environment (Pacemaker, Corosync, DRBD, HA Proxy, Zookeper).
  • Experience supporting security policies, standards and frameworks (including SOC2, ISO 27001, HIPAA, PCI-DSS, etc.)
  • About our ideal candidate :

  • Passionate about infrastructure operations. We want someone who does not have a preference for one tool but rather looks for the right tool for the job.
  • Analytical with the ability to troubleshoot complex system problems, to assess / resolve system performance problems, and can troubleshoot situations looking for all the options and turning over every rock to find the best solution.
  • Demonstrated ability to turn design, compliance and support references / content into documentation, presentations and training
  • Eager to learn, to take guidance, and understanding that there is always more to learn.
  • Ability to work hard as a member of a small team that is asked to do a lot while always remaining customer focused.
  • Ability to effectively prioritize and execut tasks in a cross-functional and collaborative team of developers and operations.
  • Is able to manage time properly such that commitments are communicated and then met.
  • Able to think holistically and excel at systems thinking.
  • Meet the team!

    Adobe’s Digital Experience Business Unit

    Adobe’s Digital Experience Business Unit provides solutions that empower businesses to make, manage, measure and monetize online, offline and multichannel business initiatives.

    Through the Adobe Experience Cloud which includes our Advertising, Analytics and Marketing Clouds, companies have everything they need to deliver a well-designed, personal and consistent experience to their customers at the right time, regardless of the channel.

  • The Adobe Marketing Cloud offers integrated solutions that help brands connect with customers on a personal level; the Adobe Analytics Cloud is a customer intelligence engine that helps brands move from insights to action;
  • and, the Adobe Advertising Cloud offers the industry’s first end-to-end platform that manages advertising for TV and all digital formats.

    Take a peek into Adobe life in this video.

    About Technical Operations

    Behind everything our users see online is the architecture built by the Technical Operations (TechOps) team to keep it running.

    From developing and maintaining our data centers to building the next generation of Adobe platforms in the public or private cloud, we make Adobe Digital Marketing’s product portfolio possible.

    We're proud to be our engineers' engineers. We're keeping our networks up and running, ensuring our users have the best and fastest experience possible.

    When you join Adobe, you can look forward to collaborating with the most genuine people in the industry, working on projects with real purpose, and having immense pride in the products we create and the customers we support.

    You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely.

    Adobe is an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, veteran status, cultural background or religious beliefs.

    We know that when our employees feel appreciated and included, they can be more creative, innovative and successful. This is what it means to be Adobe For All.

    Learn more about our vision here.

    Come create experiences that matter at a company that is recognized around the world and hear what our employees are saying about their career experiences on the Adobe Life blog.

    At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists.

    You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely.

    If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

    Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, religion, age, sexual orientation, gender identity, disability or veteran status.

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