Talent Acquisition Operations Specialist
8x8, Inc
Cluj-Napoca, Romania
6 zile în urmă

As an industry leader and Software-as-a-Service provider our mission at 8x8, Inc. NYSE : EGHT is to transform the future of business communications.

The 8x8 Open Communications Platform (TM) uniquely brings together Voice, Video, Collaboration, Contact Center, and enterprise-class API solutions, helping businesses across the globe transform their customer and employee experience, and empowering workforces worldwide to work smarter.

For additional information, visit , or follow 8x8 on LinkedIn, Twitter and Facebook.We are looking for a Talent Acquisition OPS Specialist to join the HR Global Operations team.

In this role you will assist and participate in the ongoing maintenance of 8X8's Global ATS system, provide reporting support, and provide support on various TA / HR cross-functional projects.

Responsibilities :

  • Serve as Tier 1 & Tier 2 support for Applicant Tracking System (ATS) related questions or support
  • Identify and understand TA pain points and bottlenecks in the entire candidate and hiring process
  • Simplify, refine, and document best practices across all areas of Talent Acquisition
  • Establish and meet operational goals to improve the TA team's process, with a focus on Workday features and functions
  • Escalates questions / issues as necessary to assigned stakeholders
  • Maintain the accuracy, integrity and confidentiality of sensitive company and employee data in the ATS system
  • Enter requisitions and make changes / updates as necessary
  • Ensure candidates are moved through the process in a timely manner
  • Audit referral submissions to maintain SLA of 48 hour response time
  • Maintain Data Integrity in ATS system to ensure accuracy in reporting and compliance with applicable legal and Co requirements
  • Provide support on various projects which include data gathering, data audit / scrubbing, reporting in relation to candidate data including hires
  • Automate existing processes, reporting, and tools to ensure standardization and consistency across the team
  • Ensure a smooth integration between our systems : Workday, LinkedIn, HireRight, etc.
  • Documents, tracks and suggests improvements on related processes
  • Qualifications :

  • 2-3 years of HR Operations, Talent Operations or HRIS experience (Workday and / or Lever preferred)
  • Passionate about solving challenges by leveraging technology solutions in alignment with business processes
  • Intermediate Excel and other MS Office Suite tools
  • Knowledge of Google Suite (Sheets / Docs / Slides)
  • Extremely high level of attention to detail
  • Ability to multitask between projects simultaneously
  • Ability to analyze complex problems and develop alternative solutions
  • Strong internal and external communicator with strong interpersonal skills
  • Comfortable within a fast-paced environment and changing requirements
  • Working at 8x8 :

  • Industry leading, award winning technology and recognised on two Gartner Magic Quadrants
  • Inclusive, supportive and collaborative culture yet with a winning mentality
  • Encouragement and environment to make a difference
  • Fun check out our Instagram posts in the UK, Romania and the US, the smiles are real
  • Deep passion for doing the best for our customers,
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