Requirements : 1. Bachelor's degree or in Computer Science, Information Systems, IT Engineering or equivalent work experience, at least 2 years of experience in a similar position.
2. Hands-on experience with software development and documentation form a minimum of two years, the capability of doing reverse engineering on database programmable (T-
Solid knowledge of business information systems and integration patterns and paradigms; general consulting skills.4. Familiar with one or more incident management software, knowledge-
based software, source control tools, office productivity increase tools.5. Ability to explain and document technical details.
6. Good analytical and problem management skills.7. A good problem-solving attitude.8. Written and verbal communication skills both in Romanian and English.
e. Smoke test of the technical solution to be applied for incident resolution and UAT supervision;f. Initiate Closure of the managed Incidents.
2. As Applications Owner : a. Make sure applications are available within service level agreements and are working to designb.
d. Performs the deploy of the new packages in bank environments;e. Act as a consultant within the applications assigned, asses the existing and proposed improvements, possible automation and optimizations.
Communicate inside IT and outside in order to validate the feasibility of the proposals;f. Provide training and technical assistance to the users.
c. Create new Known Error Records, document Problem Resolution, formalize and communicate workaround findings;d. Identify Incident Tasks, collect all evaluation tasks for future analysis, propose Service Improvement.