Job Purpose / Summary
WNS-Denali is expanding our Global Enablement capabilities team, through the addition of an MRO Global Category Leads.
The MRO Category Lead role is a member of the WNS-Denali Global Enablement Team, which is a critical part of WNS-Denali’s Global Client Delivery Services organization.
Category Leads will support WNS-Denali’s Client Delivery Services, as well as supporting Sales / Solutions, Marketing and Advisory services, with deep category knowledge and category management-focused activities relevant to MRO as a procurement category.
The WNS-Denali Category Lead will work side-by-side with the Client Services team members and / or directly with Client Category Managers, focusing on activities including, but not limited to :
Supporting category plan development and client plan improvements
Creating MRO category-aligned tools, templates and deliverables
Category Management coaching to improve client strategic capabilities
Development of actionable, category-focused project pipelines for clients
Assisting Client Category Managers to engage business stakeholders
Reviewing procurement activities and recommending category strategies
Providing category-based insights and guidance
WNS-Denali Category Leads are also responsible to work closely with Sales & Solutions leaders, to develop assets and themes related to category knowledge and management.
This includes, but is not limited to :
Leveraging project and market analytics to derive MRO category insights and trends
Communicating category observations to the market and to potential clients
Developing a set of category-related core assets for sales opportunities and scoping
Participate in due diligence, opportunity assessment and mobilization activities, to drive category understanding
Key Responsibilities / Job Duties
Act as an active team member and coach of the WNS-Denali Category leadership community, and support category management projects, plan development, governance, communication, and change management on behalf of, and / or in cooperation with Client Category Managers
Document and maintain WNS-Denali category-related assets to be used across clients, client teams, and sales opportunities
Provide improvements and refinements to Category Management tools and templates
Work with Client Category Managers to develop and document standard templates and category job aids to be used for ongoing execution activities
Provide coordination and support as requested for category collateral, category workshops, supplier presentations, governance meetings across clients
Assist Client Category Managers with category plan development and improvement including but not limited to overall spend data analysis and summary, category plan discussions with business stakeholders, aiding with requirements gathering, overall category plan documentation
Research market knowledge and intelligence and share findings with execution and client resources
Required Education and Experience
Bachelors Degree or equivalent work experience is required, MBA preferred
Minimum of 8 years of related work experience within procurement, category management, sourcing, procurement consulting or financial / business analyst capacity
Experience in MRO is required; additional Indirect procurement category experience is beneficial