Global Head of Commercial Excellence
Bucharest, Romania
6 zile în urmă
  • We are looking for a Global Head of Commercial Excellence to join the Bolt’s Central Commercial Operations team on our journey to build our grocery vertical all over our markets throughout Europe and Africa;
  • and work both with local and HQ teams to achieve our ambitious delivery goals.

    The Bolt Market Central Commercial Operations team consists of individuals from all over the world who are closely working together on building the foundations for us to scale our operation globally both on the commercial and operations side of the business.

    The Global Head of Commercial Excellence will be one of the key employees at our HQ team and you will be responsible for designing our category management, content, pricing, promotions and overall commercial strategy and rolling out and managing it globally.

    To succeed in this role a person must be smart, work hard, and be focused on execution and achieving business results in a simple yet smart way.

    Your daily adventures will include :

    Commercial Strategy. Create a global commercial strategy and framework to deploy across 10+ countries. Lead the development and implementation of compelling value propositions which will ultimately grow customer engagement / satisfaction.

    Category Management. Lead the category insights to develop optimal category strategy both for private label & branded product including but not limited to pricing, promotions, range, availability, and cost prices to expand both sales and margin.

    Pricing. Develop and maintain the overall pricing strategy across all markets. Understand individual market pricing trends and provide analysis of sales trends, competitors and buying habits to improve price perception and identify opportunities for further profitable growth.

    Lead and manage the pricing process, reports development, price indexes tracking and controlling the exemption process compliance.

    Promotions. Develop and maintain a consumer-centric promotional strategy and framework. Own and maintain promotion analysis and data to understand the performance of our campaigns.

    Collaborate with both local and global Category Management teams to plan and source relevant offers for our users and coordinate the implementation with relevant stakeholders such as Marketing, Product and Operations to ensure that the operation runs smoothly.

    Content. Partner with Marketing, Operations and Product teams to align on the platform content strategy, visualization and overall conversion.

    Revenue. Build and research additional monetise opportunities through relationships with manufacturers and other FMCG.

    Scalability. Build and deploy the proper frameworks, analytics, knowledge base, organizational structure and ownership for our commercial team worldwide and make sure everything is working correctly.

    Goals. Set clear goals for each team member across all markets.

    Stakeholders management. Align and closely collaborate with other HQ teams (Product, Operations, Legal, People, Procurement, Global Workplaces, etc).

    Performance Metrics. Own and improve Bolt Market commercial performance and quality metrics.

    Hiring. Plan, hire, and manage smart, engaged & hardworking global and local commercial teams.

    We are looking for :

    Food Retail or E-commerce background only .

    Previous experience as a Commercial Director or related role .

    At least 5+ years of managing numerous fast-paced teams .

    Strong experience in recruiting, coaching and building teams .

    You are organized . You deliver stuff on time & handle stress well.

    You are social . You can easily network with people of all backgrounds.

    Excellent communication & written skills in English .

    Why you’ll love it here :

    Your daily duties will have a meaningful impact on millions of people all over the world.

    You’ll be surrounded by the most friendly, supportive colleagues you can imagine.

    As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development.

    You’ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one.

    Switching off is important! At Bolt, we like to work hard and play hard. Enjoy our fun team events, office snacks, free merch and more!

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