Test Manager, Delivery Operations (Cluj-Napoca or remote)
We are looking for a dedicated, ambitious, and self-driven Test Manager to take ownership of the success of multiple projects .
The role involves quality & test advocacy, resource planning & management, and resolution of issues that impede the testing effort.
About Global App Testing
Put simply, when the likes of Google or Facebook need to globally test their app, they use Global App Testing. We help companies all around the world to accelerate growth through our crowd-enabled testing platform for web and mobile apps.
Internationalising software at speed has become increasingly problematic, with the vast combination of new devices, operating system upgrades and global network providers.
By taking a customer-focused approach to quality, hundreds of leading brands including Facebook, Youtube, Microsoft, General Electric, and iHeartMedia rely on Global App Testing’s platform to improve quality at a speed that allows agile and DevOps teams to release faster and more often.
Our Mission and culture
At Global App Testing, we have the capability to leverage over 50,000 assessed and professional testers with real devices in real environments in over 189 countries.
We’ve also gained worldwide recognition for innovations in the testing field - most notably creating Testathons and publishing a best-selling book called Leading Quality (a definitive guide and philosophy on how the right QA can increase your speed, scale, and global growth).
Testathons, (hackathons for testers), have now run in over 35 countries with leading tech teams from the likes of Spotify and Instagram.
At Global App Testing we’ve created an open and inclusive environment where you can play to your strengths whilst stretching yourself to become the best version of yourself.
We believe focusing on your core skills, enjoying your work, building lasting internal relationships, and collaborating with other equally passionate and world-class people is a recipe for your success.
We embrace a family-friendly environment, knowing how important it is to have a healthy work-life balance.
What you'll own :
Setting up tests based on testing requests Defining the scope of testing based on customer requirements Creating and updating test documentation Analyzing and managing resource allocation for testing requests
Moderation of ongoing testing requests Controlling the testing process Moderation of results to be in line with our quality standards and customer requirements
Delivering results to customers Ensuring results are delivered to the customer within agreed timescales Ensuring visibility and traceability of the testing process to deliver high-quality testing results
Communicating status and updates for your projects internally (within the team and other departments) and externally (with testers and customers)
What you'll teach us :
How execution excellence and communication drive engagement and success for our customers.
How your style motivates and inspires your other team members.
What you'll learn :
How to deliver impact to customers
Develop and grow your skills
Within 1 month, you’ll have
Built a strong understanding of Global App Testing and our offering.
A strong understanding of tools, platforms, and processes.
Painted a good picture of key stakeholders inside the company and what our customers are looking for.
Within 3 months, you’ll have
Achieved independence in regards to being able to manage any part of a customer request.
Able to come up with ways to improve the processes and activities you’ve been exposed to
What we're looking for :
3 years experience as a manual / automation QA tester
Previous experience in coordinating crowdsourced testing is considered a plus
Advanced English Skills
In-depth knowledge of all aspects of software testing - testing techniques used to plan and execute tests - functional and non-functional.
Strong knowledge and understanding of aspects of SDLC practices
Organization and planning You understand how to create a test plan and to make sure it gets delivered.
You learn quickly and demonstrate the ability to quickly and proficiently understand, absorb and apply new information.
Analytical skills You can structure and process data to draw insightful conclusions.
Attention to details You don’t let important details slip through the cracks or derail a project.
You will likely have
Critical thinking and great problem-solving skills
Fantastic communicator, whether that’s within your reporting up (to management) and sideways (to stakeholders and the company, colleagues or your team) in an inspirational, clear, and effective manner.
Worked on projects for long enough to know the difference between what’s important for success vs. urgent needs.
You are the type of person who...
Is an enthusiastic and creative team player who gets excited about solving problems, advising, taking ownership, and testing new ideas to solve challenges.
You ask 'what would we need to do to make this happen?' rather than 'I don't see how this would work!
Thrives in a fast-paced environment with clear and common goals, and has succeeded in high-performing, communicative, cross-functional teams through influence and understanding.
Likes to continuously improve the way you and others around you work.
Can adjust quickly to changing priorities and conditions and copes well with complexity and change.
Team culture - Team culture plays a huge role in what we do here at Global App Testing. From monthly outings to weekly gatherings, we make sure that everyone is included, appreciated, and part of the team.
Your personal growth - We are huge on personal development and will dedicate time to helping to make sure you achieve your personal and professional goals and bucket lists.
Responsibility and creative freedom - you'll have a role that will be vital to the company’s success and every idea you come up with will always be considered.
Private Healthcare Insurance
25 days of paid holiday
Flexible working location and hours
Educational assistance and career development