Credit Control Specialist with Dutch
Mood Media
București, RO
4 zile în urmă
source : jobs4it

Minimum of 2 - 5 years' experience in commercial collectionsFluent French / Dutch speaking skillsAdvanced in English and easy to understandAbility to communicate quickly back and forth with clientsOutstanding verbal and written communication skillsOrganisational skills and the ability to prioritise and multi-

task requiredStrong ability to effectively collect, while maintaining good customer relationships necessary with current customersAbility to effectively manage time and handle high volumeExcellent computer skills including the ability to learn new computer software quicklyIntermediate level of ExcelMust be detail oriented and have strong analytical skillsHigh school diploma or equivalent is requiredAbility to multi-

task and think criticallyAbility to disprove dispute with client without passing to a SuperiorStrong negotiation skills Expedite timely payment via phone, e-

mail or collection letters, while meeting required daily quotasMust be able to produce a minimum of outbound calls of 40 per dayAbility to problem solve and troubleshoot through client issuesStrong decision making skillsMust enter detailed notes into our ERP systemRespond to client inquiries regarding past due accounts, research and or provide account information to the client as necessaryMaintain an account base through telephone contact or written correspondenceProvide invoice copies and or statements to clientsPerform reconciliation of misapplied payments to clientMaintain accounts receivable past due balances at or below an acceptable level deemed by the Administration ManagerCommunicate internally with various departments to answer questions or discrepancies that clients may haveMust be able to speak to account on your aging to the Credit Control SupervisorResolve customer disputes, negotiate repayment plans and perform detailed account reconciliationsRefer delinquent accounts to third-

party collectionsOther duties as required by management Why Mood?Professional, multicultural, open and friendly work environmentOpportunity to learn new things and develop technical and communication skills (training provided)Health insurance package

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