The Restricted Products Teams ensure that Amazon transactions satisfy legal and safety requirements.
You will have an important part in ensuring Amazon customers are safe and informed by coordinating and taking ownership of product safety recalls, which are fundamental to ensure all products from the website and our fulfillment centers are removed if required.
A day in the life
You will be interacting with vendors whilst coordinating aspects of product transactions that are impacted by regulations (distribution, shipping, sale, and import / export).
This involves analyzing product documentation and flagging compliance risks. There will be opportunities to train and mentor colleagues and for you to have an impact on improving processes.
You will be responsible for coordinating vendor relationships and engaging in regular discussions.
About the hiring group
The Restricted Products Teams collaborate with different teams to ensure we obsess over the safety of our customers and mitigate risks with the products that are being sold.
Creating high standards of compliance will provide our customers with the certainty to buy the products they want online.
Classify products based on their potential hazardous risk, for regulatory storage and transportation purposes
Identify and remove any products from our website that violate policies
Working with the legal and quality team to ensure the high standard of safety and compliance
Follow standard operating procedures to ensure an exceptional customer experience
Bachelor’s degree in any discipline is preferred; -1 2 years of experience in data-driven business operations processes BPOs, Operations processes;
Database management is considered advantage; Skills : -Strong written and oral communication skills in English; -Medium written and oral communication skills in French (A2 level);
Good working knowledge of MS Office; MS Outlook, and MS Excel proficiency is an advantage; -Strong attention to details;
Ability to analyze and identify patterns in large data sets; -Decision making aptitudes based on given guidelines and in ambiguous contexts;
Must be comfortable working with large data sets; -Very good knowledge and experience in internet navigation and research finding specific information about products in a timely manner.
Knowledge of consumer product safety regulations; - Experience in product safety and / or regulatory compliance management with government agencies;
Knowledge of basic SQL.