Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
When trainers and learners meet, they focus on learning. We handle the rest.
Our Ideal Candidate :
Fluent in English and Spanish (proficient in speaking and writing)
Ability to communicate effectively with people of all job levels (managers, trainers, vendors)
Strong organizational skills and attention to detail
Creativity and ability to take a broad perspective to problems and identify new, out of the box solutions
Proactive and assertive team player
Quick learner and able to work autonomously
Experience with Word and PowerPoint at an advanced level and Outlook and Excel at intermediate level
Experience in working in a team providing administration services is a plus
Main Responsibilities :
Your mission will be to bring together Trainers & Learners in perfectly organized training events, all from the comfort of your office desk.
Speaking with the employees, course owners, HR managers and facilities as needed
Being the key point of contact for training events, answer routine inquiries regarding training courses and schedules
Maintaining the training database for employees
Responsible for managing the attendance records of employees
Checking to see if an employee is suitable for the course that they want to attend
Booking / Cancelling training courses to ensure maximum participation / attendance
Distributing course materials and teaching aids
Booking Hotel accommodation, training facilities and transport
Emailing confirmations to employees, managers and course owners
Coordinating end-to-end delivery support for multiple events / sessions
Providing reports as required using the learning database
Arranging for cost of training courses to be re-charged to relevant business areas
Identifying and reporting any issue / non-conformity to the Quality Assurance team and actively participating in the correction and prevention actions
All other admin duties as assigned
Your Benefits :
Private life insurance
Private insurance for medical health care in a private clinic
Fixed monthly salary and added monthly bonus based on performance
Initial training on tools and HR processes and continuous specialized training on Learning processes