Digital Implementation Consultant with French
Bucharest, Bucuresti
4 zile în urmă

Job Summary :

The Digital Implementation team is one of the organizations inside the BU HCM in France.

The three digitization offers proposed by ADP BVRH, Digiposte and BDES are document management service businesses dedicated to experts of the HR function, allowing easier access to the entire HR documentation and ensuring long-term archiving, developing according to client demands and the newest technological developments in the field.

The Digital Implementation Analyst is in charge with assisting and advising assigned customers in the best practices to implement the BVRH / Digiposte / BDES application for their own associates and is also responsible for configuring the application in collaboration with the other ADP teams involved in the process.

Performs analysis activities for defining the required technical specifications of the information system that meet the customer configuration needs.

According to his / her mission, the Digital Implementation Analyst has to manage all the required functional leadership activities related to the new customers’ implementation processes.

In addition, he / she will ensure that all activities are performed in a manner that meets ADP and / or client expectations and ADP Service standards.

Responsibilities :

Performs analysis activities for defining the required technical specifications of the information system that meet the customer configuration needs.

  • Assists and advises the customer in the implementation of the new ADP-BVRH / Digiposte / BDES offering (presentations, offering description etc)
  • Initiates and maintains client contact in order to create the blueprint
  • Assists the customer in his internal deployment and the use of the new system’s functionalities
  • Analyzes, creates, configures and tests the parameters in the software according to clients’ demands and provides answers to the customer throughout the implementation project
  • Proactively advises the customer in using the system’s functionalities properly
  • Coordinates the historical pay slips data input
  • Guarantees the customer satisfaction by ensuring the contract terms are met by ADP
  • Coordinates information sharing among the different ADP stakeholders involved in the project (Payroll teams, support teams, production teams, etc)
  • Shares information and best practices with the other team members and proposes improvements when necessary
  • Education and experience :

    Education : Graduate degree or related experience

    Knowledge and Skill Requirements :

  • Fluent (C1) in French language
  • Very good customer relation skills (good listening and communication skills, pedagogical approach, empathy and ability to drive and control the project)
  • Autonomy, proactivity, adaptability and reactivity
  • Challenged by new technologies and by digitization overall
  • Technical skills : Excel, Word, Power Point
  • Has the sense of service
  • Is rigorous to follow the process
  • Is proactive to improve process
  • Possesses a continuous improvement mind-set and is receptive to change
  • Has team spirit.
  • Explore our COVID-19 page to understand how ADP is approaching safety, travel, the hiring interview process, and more.

    Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP : ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve.

    Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability.

    We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

    Ethics at ADP : ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws.

    We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace.

    Click to learn more about ADP’s culture and our full set of values.

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