The Estée Lauder Companies (ELC) Inc. is a Fortune 500, multinational manufacturer and marketer of prestige skincare, makeup, fragrance and hair care products, headquartered in New York City.
As the global leader in prestige beauty, we touch over half a billion consumers a year. The company owns a diverse portfolio of brands, distributed internationally through both digital commerce and retail channels.
ELC is committed to becoming the best consumer beauty company powered by technology. In order to meet and execute on this commitment, ELC IT is transforming the way we work to deliver innovative services by further broadening our diverse talent pool through new Global Tech Hubs across the world.
Our first stop is in Bucharest, Romania, due to its emerging presence as an epicenter of top technology talent. We’re hiring the Hub Site Leadership team first, which will include leads for each IT discipline : Program / Project Management, Business Analysis, Software Engineering / Development, Architecture and Product Management.
These discipline lead roles will be a crucial and influential part of the success in standing up their discipline methodologies and ways of working across global teams.
The Director, Bucharest Hub Business Analyst Lead will be part of the Bucharest Tech Hub site leadership team and responsible for driving consistency, expertise and excellence across the Business Analyst discipline.
They will manage and facilitate resource allocation of talent in their discipline to programs and projects based on business needs and criteria.
They will be responsible for the development of their program / project management employees’ skillsets to ensure the delivery of high-quality projects that provide business value to the organization, its customers, and end-users.
Responsible for setting the vision and building out the Business Analysis discipline in a new site office
Provide management and strategic direction to a team of BAs
Partner with business leaders to onboard, coach and maintain a high level of expertise in this discipline, set the standard for BA excellence
Continually develop multiple business analysts. Coaching and mentoring employees with a goal of developing skillsets, maturing the discipline and identifying training opportunities to retain talent.
Ensure consistent processes and ways of working across the BA discipline
Manage the supply and demand of BA resources by identifying needs, allocating across projects and programs based on business needs and ensuring accountability and delivery against commitments
Own the Agile process inside the team and continually look at ways to improve it
Engage multiple roles and stakeholders to facilitate technical discussions, decision making, and conflict resolution
Ability and experience to analyze current business processes and make recommendations for improvement
Experience performing data validation and implementing quality control measures to ensure the continued success of programs
Help and mentor the team in planning deliverables in order to reach agreed deadlines on time, and at the requested quality
Be the main link between resources inside the team and continuously help them improve their efficiency
Coach, mentor, and motivate a team of BAs to generate engagement and accountability
Collaborate closely with the Hub Site Lead by providing updates and reporting of resource deployment
Collaborates with fellow Hub Management Disciplinary Leads (PM, Engineering, Development, Architecture) to best allocate resources based on project needs / scope
Partner with Hub Site Lead in establishing and documenting BA ways of working, processes and procedures including Agile practices adoption and overall transformation
Attends project meetings as needed, provides recommendations and suggestions to team
Directs and monitors work efforts daily & selects appropriate work procedures and approaches to address technical / functional, process and / or people challenges.
Provide technical direction to team and ensure adoption of best-practice solutions.
Facilitate collaborative system and design sessions with the user community, technical architecture resources, and development resources.
Manage internal customer relationships and expectations by developing a communication process to keep others up to date on scope and strategy.
Use research and experience to help define and drive application of best practices to business process design.
Serve as a functional / domain expert within the Business Analytics capability
Maintain an understanding of new and emerging technologies and their potential client applications
Evaluate potential software solutions, including off-the-shelf and open source components, and the system architecture to ensure that they meet business requirements.
Lead ongoing reviews of business processes and developing optimization strategies
Conduct meetings and presentations to share ideas and findings
Participates in developing department and individual staff goals and objectives
Responsible for team hiring, training, performance evaluation / improvement plans and workflow
Creates / executes a vision and strategy on how to expand and evolve the Analytics Practice
Smart risk taking
Adaptability / ability to manage change
Ability to execute
Ability to influence
Strong communication and validation skills. Able to iterate through the requirements in phases. Evidence of staying in alignment with business sponsor, stakeholders, and management.
Strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills.
Independent and creative analytical skills and the ability to clearly communicate ideas and confirm understanding.
An analytical mind that can break down complex problems into solvable components
Excellent written and spoken English
Strong interpersonal skills
Flexibility and enthusiasm for taking on a dynamic portfolio of responsibilities
Meticulous attention to detail, with the belief that no detail is too small to be overlooked
An exceptional communicator and spirited collaborator
Self-driven, pro-active, naturally curious and passionate about the role
Technical Skills and Qualifications
Strong production capabilities in PowerPoint, Keynote, Word, Excel
Experience working with (or, ability to quickly learn & master) a variety of technologies including web, mobile and social
Bachelor’s degree from accredited universities with strong academic records
7+ years of experience as a Business Analyst, working on software projects in a fast-paced agile environment
Strong analytical, planning, and organizational skills with an ability to manage competing demands
Strong knowledge and understanding of business and IT needs with the ability to establish / maintain high level of internal / external customer trust and confidence
Creative approach to problem-solving with the ability to focus on sprint / task details while maintaining the big picture product / release view
Strong interpersonal skills including mentoring, coaching, collaborating, team building, negotiation and conflict resolution
Ability to lead, coach and provide activities and daily feedback to grow your team and team members’ individual abilities
Knowledge of Agile Scrum development process
Ability to manage different stakeholders and clients across regions
Experience in Business Analysis discipline (managing and sequencing delivery of business intent, building business requirements and executing against strategy, requirements definition and management, creating and maintaining issue logs, meeting minutes, meeting schedules, project summaries, and updates)
Excellent understanding of modern software development life-cycle models as well as knowledge of both Agile and traditional project management principles and practices and the ability to blend them together in the right proportions to fit a project and business environment
Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise.
Able to foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results.
Demonstrates a high level of subject matter expertise in functional areas to bridge business requirements and IT solutions;
provide technical direction and ensure adoption of best-practice solutions.
Flexibility and enthusiasm for taking on a dynamic portfolio of responsibilities
An understanding of traditional development approaches, and the ability to compare and contrast benefits of each
Experience in mentoring and executing Agile, Lean, and Continuous Delivery best practices
Strong production capabilities in PowerPoint, Keynote, Word, Excel, JIRA, Confluence
Experience working with (or, ability to quickly learn & master) a variety of technologies