Local IT Technician Ubisoft

Ubisoft

Craiova, DJ, RO

5 zile în urmă

Summary

The Local IT Technician is responsible for delivering on-site support on the hardware and software used by Ubisoft employees and when needed, also delivering basic training to end users.

The main and routine tasks of the Local IT Technician are

Offering on-site support to end users on hardware (workstations and printers) and standard software (Windows OS, office pack)

Ensuring Security teams best practices are applied on all workstations

Building and installing the new employees work environment

Ensuring proper meeting room configuration

Interacting with external vendors regarding repair of hardware

Delivering one-on-one or group classroom technical training to employees

Gathering employee satisfaction ratings through ticket surveys

Being proactive, identifying and communicating potential improvement to his manager

Ensuring the proper follow-up on issues and requests

Updating the knowledge base with newly diagnosed problems

Carrying out all other related tasks

Skills

Great sense of customer service

Good dexterity and ability to perform manual labor

Good listening and communication skills

Good organizational skills

Ability to make decisions quickly

Ability to work effectively in a fast-paced changing environment

Great team spirit

Knowledge

Good English skills (spoken and written)

Expertise in PC and laptop support and latest hardware news

Excellent knowledge of Microsoft operating systems

Excellent knowledge of the Microsoft Office suite

Good knowledge of printing materials

Good knowledge of networking, cabling

Good knowledge of SMS, Active Directory

Knowledge of multimedia equipment is an asset

Scripting ability (batch files, VBScript, PowerShell) is an asset

Knowledge of agile methodologies is an asset

Mac OS X knowledge is an asset

Relevant experience

2+ years of experience in technical support to end users

Training

College diploma in Information Technology, or equivalent experience

MCSE, MCSA or MCP certification is an asset

Additional Information

Benefits that you can enjoy :

Medical services to keep you safe and sound;

Meal tickets to use wherever you want;

Relaxation room;

Fresh fruit that are available in the office each week;

Various training and knowledge sharing programs, both in Romania and abroad;

Access to most of our games up to date for research and fun;

Team activities once a month : movie tickets or other fun activities;

7card offers.

Ubisoft Craiova has been an important component in strengthening the foundation of one of the first gaming companies ever established in Romania.

The studio has had experience in the development of video games since 2008 and now works on the production and testing of some of the biggest AAA brands of international reputation, such as Ghost Recon.

The studio is also a valuable collaborator to the Technology Group, which helps to develop tools, middleware and online solutions used in the Ubisoft games.

At Ubisoft we create worlds where people can express themselves, explore and discover new possibilities. We are always committed to enriching player lives with original and memorable gaming experiences.

You will get the opportunity to grow and collaborate with highly talented teams from around the world and work in an open environment where everyone is eager to share their knowledge.

Challenge accepted? Join us and create the unknown.

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