Technical Training Consultant - Salesforce
Deloitte ERDC
Bucharest, RO
6 zile în urmă
source : Undelucram.ro

About Deloitte

Deloitte is a variety of people, experience, industries and services we deliver in 150 countries of the world. It is an intellectual challenge, a good starting point for your career, and an excellent opportunity for continuous development and gaining valuable life experiences.

What you only must do is to take the first step press the apply button and send us your CV, go through all the stages of the recruitment process and sign a contract with us.

Deloitte is simply your best choice.

About the team

There is a digital revolution taking place.

The world is changing and the future is here.

For our clients, the key to harnessing the power of technology is to understand how their people can get the most out of it and how clients can use technology to get the most out of their people.

Are you passionate about HR? Does the opportunity to work with people from all over the world excite you? At Deloitte, we understand that combining people and technology changes the fabric of the way our clients’ business works.

That’s why we offer an approach that helps clients fundamentally reimagine and redesign the way their workforce works.

We support a diverse range of companies, from family businesses to global scale clients. You will be part of cross-cultural and international teams that bring different experiences and backgrounds to the table.

  • Projects range anywhere from involving you in launching a new HR strategy; supporting a worldwide implementation of a new HR model;
  • or improving the overall quality of HR by maximizing the entire employee experience.

    Join us to explore new trends and help clients achieve greatness. We drive human innovation, efficiency and motivation not only as a single solution but as part of their ongoing and continued evolution.

    We call it humanizing our clients’ business.

    Who we're looking for :

    As the Training Consultant is a complex and cross-functional role, we expect our Consultant to have a mix of technical and soft skills :

  • Training planning and facilitation competencies and experience
  • Training materials development skills for digital platforms implementations
  • Good understanding of some of the digital platforms and processes : e.g. Salesforce, Cloud Software : Sales cloud, Commerce cloud.
  • High interest or experience in the field of knowledge transfer, ideally in a technological environment (e.g. Salesforce, Sales cloud, Commerce cloud.
  • or a trainer certification

  • High level of initiative and intrinsic motivation to further develop own understanding of innovative technical solutions
  • Structured approach to rapid change as well as complex issues and ability to conceptually analyze, optimize and implement processes
  • Effective facilitation and communication skills
  • Experience in providing user support on the platforms mentioned above, Salesforce Sales cloud, Commerce cloud.
  • Strong stakeholder management skills
  • Salesforce Admin certificate and experience would be a plus.
  • Your future role :

  • Design, creation and implementation of learning concepts for new technologies, Salesforce Sales cloud and Commerce cloud.
  • Development of learning materials using modern, digital and virtual learning formats
  • Execution of technical training sessions (on site and virtual) for various target groups (e.g. management, administrator, user.
  • Long term tracking of system improvements and provide relevant fixes within the processes.
  • Develop new training materials and facilitate training and learning sessions for the Sales and Commerce Cloud.
  • Preparation of the training journey throughout the roll-out pf the new technologies.
  • Management of the in-house learning portal in order to provide an excellent learning experience through the deposit of easy to find training material.
  • Provide and communicate continuous updates & new learning materials.
  • Collaborate directly with the customer within assigned area of responsibility.
  • Work in a multidisciplinary and global team.
  • What we offer :

  • Fast-paced working environment within geographically-distributed teams.
  • Exposure to a wide variety of cutting-edge technologies.
  • Dynamic environment with a positive and supportive culture
  • Trainings! We encourage you to attend as many as possible and conduct some to help your colleagues grow while developing your soft-skills.
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