As an Associate Configuration Specialist you will be responsible for implementing Darwin by configuring it to meet our Client requirements.
You will perform testing of configured functionality, and then help supporting post launch work for our Clients (Unit Testing, User Acceptance Testing).
You will be closely working with our product Darwin™, a cloud-based global benefits management and employee engagement software, used by some of the world’s most innovative companies.
What will you be doing :
Configure Darwin functionality and configure simple-medium complex benefits including configuration testing
Planning, performing and documenting new and existing functionality in accordance to the specifications / requirements and supporting clients and the Project Lead in this activity
Using data gathering, facilitation and diagnostic skills to design and configure inbound and outbound data interfaces and reports, by using logical rules, drop down menus, filters and custom fields within the system’s interface
Perform simple interface manipulation and other simple-medium tasks as defined by the Project Lead; Upload data into Darwin (as supplied by the Client)
Responsible for delivering project tasks given by more senior members of the team and providing estimates on own deliverables
Work every day in an Agile Environment, using the Kanban methodology
Demonstrate an understanding of the basic concepts of employee benefits and how these are implemented on Darwin end-end benefit administration processes and interfacing on Darwin
Project support to the Consultants and Lead Consultants on configuration work stream
Ad-hoc business travel project based when required
We are looking for a PINK person, with :
Excellent verbal and written communication skills in English
1 2+ years of relevant experience in IT support and / or working project-based
A good understanding of how projects are delivered
Fast learner with the ability to pick up new tasks quickly
An eye for detail good logical and numerical reasoning
A passion for team work and knowledge sharing
Good interpersonal and relationship building skills
We are looking for people who are passionate about delivering an excellent service. You will be self-motivated and want to help others through delivering an efficient, quality-
led service. We take pride in our work and always striving for right first time delivery.
What we offer :
A yearly budget and the opportunity to build your own flexible benefits package
Work as part of a geographically distributed team, with colleagues in UK and Singapore
Fast-paced, agile work environment and the opportunity to work with our impressive clients