IoT Preventive Maintenance Engineer
Vodafone
Bucharest, RO
3 zile în urmă

16-Jun-2020 Full Time

Our purpose at Vodafone is to connect for a better future. As a Global Communications Technology company, we put the customer at the heart of everything we do.

We are forever challenging, pushing boundaries and discovering innovative ways to connect our customers with their digital societies.

We connect people, businesses, and communities across the globe to create the future. We earn customer loyalty, experiment, learn fast and get it done, together.

Join our journey as we connect for a better future. Ready?

Description

Promote preventive maintenance identifying and implementing the best approach and procedures to minimize reactive interventions and prevent IoT service unavailability.

Activities

  • Provide advanced monitoring
  • Support specialised monitoring for top customers
  • Perform hypercare activities
  • Develop, co-ordinate and promote best practices in service support activities for the effective functioning of the services
  • Develop and support the improvement of tools (automation) to promote preventive maintenance.
  • Support delivery of operational and technical expertise to ensure continuous service improvement.
  • Skills

  • Must have technical / professional qualifications : Experience in operations of large scale IT / Network applications and services in multi-national environment
  • Knowledge of ticketing tools, especially Remedy and JIRA.
  • Experience in Machine Learning and monitoring automation
  • Experience in IoT / M2M
  • Demonstrate the ability to understand restrictions and priorities, balance conflicting situations taking business and operational aspects into consideration
  • Fluent English
  • Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded.

    We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business.

    We actively encourage everyone to consider becoming a part of our journey.

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