Balkan Cluster Agile Coach
Ploiesti, Bucharest, Romania
‎în urmă cu 11 ore


In Human Health (HH), Agile enables cross-functional commercial teams to increase their effectiveness and drive value. It is an approach to omnichannel that focuses on rapid, iterative tests to optimize the customer experience.

Agile Coaches are a critical enabler in teams, departments and subsidiaries delivering value and changing ways of working.

Supports the local translation of the global Agile scaling model within a market. Driving consistency and efficiency across multiple teams and business units whilst coaching key stakeholders to ensure transparency and non-hierarchy.

Operates at the multi-team level, engaging stakeholders both in, and outside, the Agile teams to remove any impediments they can’t remove themselves.

Key Activities / Responsibilities

Continually translate MSDs interpretation of Agile / Scrum and aligns with global on local implementation. Mentor scrum masters and internal coaches.

Identify impediments beyond team and supports removal. Optimize and identify areas of process improvement and collaborate with HR to develop training models.

Facilitate meetings and group dynamics. Keep updated on new Agile models and coaching techniques, build relationships with other Agile orgs and contribute to the Agile Marketing Community of Practice.

As part of the market(cluster) agile team, the Agile Coach will be responsible for building an agile mindset and the deployment of Agile Methodology.

They will work closely with other subject matter experts across business units, including teams working on marketing technology, customer experience, advanced analytics and partnerships. The Coach will :

  • Utilize deep experience as both a Team Coach (setting up new Agile teams from scratch), and an Executive Coach (guiding and challenging leadership through commercial transformations), to achieve meaningful business outcomes.
  • Contribute with specific expertise on Agile to help markets develop relevant roadmaps
  • Act as a subject matter expert across HH in Agile driving excellence in Agile adoption, strategic consultation to leadership, and acting as a community member in the Global Agile Community of Practice
  • Provide agile use-cases and relevant tools and best practice from your own experiences, and those that you continually research, to feed into the Global Agile Toolkit (part of the Digital, Data and Analytics online community)
  • Ensure markets have access to the latest thinking, tools, methodologies and solutions
  • Model Agile in the way you think and act to inspire cultural change throughout the global organization
  • Education :

    Bachelor's degree or international equivalent from an accredited university; health economics, medicine, or business preferred

    Experience :

    Minimum 7 years of relevant experience, 3+ years of experience in implementing Scrum and 6+ years of equivalent project management experience is an advantage

    Prior experience and working knowledge of Agile Methodology. Prior experience working on a large transformational change initiative

    Expert working knowledge and experience in Agile and relevant Agile Methodologies

    Competencies and skills :

  • Innovative thinker
  • Intellectual curiosity and the ability to collaborate in matrix structures
  • Proven ability to work cross-functionally and cross-regionally across multiple business units
  • Excellent presentation, facilitation and communication skills, both written and oral, are required to synthesize key issues, and communicate / persuade constituencies towards specific actions and initiatives
  • Well organized, highly motivated, process driven and results oriented with the ability to prioritize and collaborate in a multi-tasking environment
  • Fluency in English, additional languages are desirable
  • Mindset :

    Agile ways of working : Bold & challenging, resilient, non-hierarchical servant leader, adaptive, collaborative, learner

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