EMEAI C2C Manager
Garrett - Advancing Motion
2 zile în urmă

Position Summary

  • The C2C (Credit to Collections) Leader will manage various processes under the C2C umbrella including collection of AR, dispute resolution, coordination with credit risk management and partnership with all Garrett Functions.
  • He / she will be responsible for ownership for the implementation of Credit and Collections systems, improvements initiatives and process strategies, support
  • Owner EMEAI portfolio, review results, compare with Plan & Estimate, explain variations. Supervise the Allowance for Doubtful Account (AFDA) provision.
  • Ensure compliance on policies & procedures. Conducts periodic A / R reviews with Senior finance and Global C2C Leader

  • He / she will identify key processes gaps in Order to Cash process, propose solution and partner with business to improve collections cycle time.
  • Identify key automation areas, in order to improve productivity and controls.
  • This position will assume a role leading special projects including ERP upgrades for the C2C module and related software, integrating new acquisitions.
  • Responsible for ensuring key functional metrics are achieved, serve as second escalation point for unresolved issues. Contact and build relationships with key Customers, upon necessity, to perform resolution of major disputes issues.
  • Lead the collection team meetings and overall MOS. Interfaces with a variety of functional in the business related to customer disputes and root cause resolution.
  • Liaise with Cash Application leader to ensure respect of Controlling requirements, serve as escalation point for any issues involving both AR Accounting and Credit & Collection teams.
  • Finally, this role will be expected to work Global C2C leader to define and manage Key Metrics (Past Due, bad debt, cash forecast accuracy, and other metrics) to ensure consistency, commitments and targets.
  • Education :

  • Bachelor Degree in Finance and / or Accounting and / or Economics and / or Management
  • 3-5 years of credit or collections experience desirable.
  • Excellent oral and written communication skills with the ability to deal tactfully, confidently, and ethically with both internal and external customers required.
  • Experience :

  • High level knowledge of collections and receivable process.
  • Goal oriented, with excellent organizational skills & the ability to handle multiple tasks. Proven ability on root cause analysis.
  • Strong PC skills including Excel, and experience with other Microsoft Office products : Access, Word, PowerPoint, Outlook, etc.
  • Knowledge of IT system automation applications opportunities & databases / ERPs like SAP.
  • Strong problem solving, interpersonal, and financial analysis skills.
  • Other Requirements :

  • Strong collaborative skills, positive attitude, high energy, results orientation
  • Proven ability to build relationships and networks across multiple organizations.
  • Strategic thinking, problem solving, decision making and ability to identify key findings & implications
  • Exceptional ability to effectively articulate and communicate complex ideas and concepts
  • Proven leadership and operational management successes
  • Demonstrate negotiating and influencing skills
  • Ability to manage the team organization to achieve on time completion of goals
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