Collections Associate with Hungarian
Accenture
Brasov, Romania
25 zile în urmă

Description :

  • Contact customers via e-mail / phone / fax and initiate collection activities;
  • Identify and collect payment of overdue invoices through proactive planning, prioritization and execution of daily call cycles;
  • Provide necessary information of credit worthiness to customer service when required;
  • Manage the customer portfolio within the agreed credit terms and credit limits;
  • Meet cash collection targets keep up-to-date;
  • Deliver service in line with agreed controls and procedures.
  • Input notes on payment agreements and diaries follow-up actions;
  • Reinstate accounts when payment is received;
  • Initiate Collection Agency activities, providing collection data and contact details to the Collection Agency;
  • Instigate legal proceeding (in-house or external) for accounts that require legal resolution.
  • Flag invoices that relate to doubtful balances to be written off and input notes why the balance is not collectable;
  • Register invoice disputes;
  • Follow escalation routes, adhere to laid down procedures and proactively identify problem areas and propose likely solutions;
  • What will you get? Competitive salary and performance bonuses

    Attractive benefits package : meal vouchers, public transportation, medical services, private pension, life insurance, gym

    Trainings delivered in classrooms or virtually and access to a mountain of knowledge

    Chance to become a subject matter expert for complex processes

    Possibility to practise your language skills with native speakers

    Opportunity to work with top clients on large projects

    Dynamic, intercultural working environment.

  • Basic qualifications
  • Qualifications :

  • 0-2 years relevant experience
  • Previous experience in Collection / Cash Application, having a transactional role in OTC area;
  • Experience with accounting systems; SAP would be a plus;
  • Competent Microsoft Office user : Excel, Word and Power Point;
  • Written and spoken ability to communicate in Hungarian for client interaction (Advanced, C1) and English written ability (B2)
  • Ability to solve urgent matters and work under pressure;
  • Ability to prioritize and schedule workload;
  • Reliable, active approach striving for process improvement;
  • Responsible, accurate;
  • Team player.
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