Role Summary :
Trasnportation Analyst will operate delivery forAccenture’s top-tier clients, working closely with the delivery teams.
Key Responsibilities : Operating Delivery
Runthe delivery for Accenture’s top tier client in the supply chain area, inparticular for Transportation Track and Trace Management .
Dealwith multiple stakeholders : Delivery leads, account management for servicedelivery, Freight Forwarders and Client Warehouse Leads .
Supportleads and managers in manage relationships with client stakeholders.
Main tasks to be performed; Track & trace;
oSolve issues related to delivery delays,lost / damaged goods, etc.
oContact with carriers, warehouses as well as with 4PL team to update on issues.
oEnsure shipping documentation is available
Requires analysis and solving of lower-complexity problems.
Interaction is with peers within Accenture before updating supervisors. Likely has limited exposure with clients and / or Accenture management
EXPERIENCE (Must have skills) :
Good verbal and written communication, client management skills, Service performance oriented and problem solving ability.
Minimum 1-2 years of experience across Industry, Consulting or Outsourcing organizations.
Transportation background, used to deal with Carriers.
Languages Required (English & Greek)
Good to have skills :
Candidates with an experience in data analytics would be preferred.
Candidates with a few years of Operational Activities experience in the industry or in an analytics organization preferred.
Global Transportation experience will be an advantage.
Experience in advanced Freight Forwarders Environment will be an added advantage
Additional European Languages would be valued