At Tetra Pak we touch millions of lives every day, ensuring better nutrition and healthier lifestyles through safe packaging and food processing solutions.
Guided by our global brand promise, PROTECTS WHAT S GOOD, we strive to make a difference by protecting food, people and our futures.
To do this we need more than smart technology. We need smart people too. People like you, who wants to work with people like us.
Key Account Director and Office Manager
We are looking for an experinced Key Account Director and Office Manager professional who will lead a very competent and experienced Key Account team and has the direct customer responsibility with our accounts in Romania, Bulgaria, and Moldova.
The focus shall be to build strong on an already strong customer relationship to achieve long term sustainable growth by identifying and capturing short, medium and long term business opportunities.
Develop and drive execution of customer centric strategic operational key account plans aligned to Tetra Pak and customer business objectives.
Ensure that customer issues are resolved in a timely manner, and the resolution is accepted by the customer.
As Office Manager, the candidate will also represent Tetra Pak both internally, to all Tetra Pak Employees as a reference contact in the Management Team, but as well externally, towards Authorities and Associations.
The Key Account Director will be based in Bucharest , you are willing to travel up to 50% of the time, predominantly in the region.
What You Will Do
Identify customer needs and drive opportunities in line with Tetra Pak global business strategy, category and portfolio.
Lead a cross functional Key Account Team to build strong customer relationship to achieve sustainable growth.
Develop and drive execution of strategic and operational key account plans, aligned with customer business objectives and Tetra Pak’s strategy.
Manage all customer relevant issues in timely manner.
Ensure full deployment of Tetra Pak’s product and service portfolio.
Drive execution of ambitious and actionable Key Account Plans.
Create and manage budgets and secure follow-up in the execution.
Lead the Key Account Team, coordinate cross functional activities and set personal objectives for individual team members.
Evaluate the Key Account Team effectiveness and performance and drive continuous improvement.
Identify customer needs and opportunities in line with Tetra Pak’s global business strategy.
Who You Are
We believe you have :
Solid education at academic or comparable level, preferably in the field of engineering, economics or business administration completed
At least 5 years senior sales experience in a B2B environment, experience in Food / Beverage / Ingredients industries is must.
Experienced in leading and developing interdepartmental project teams without having the line authority, Strong project management skills and a goal-oriented ambition to drive improvements with focus on the company’s best interests
Experienced in managing and developing Key Account Customers
Strong and convincing negotiator
Ability to manage multiple projects and deadlines concurrently
Very good communicator with personality and style
Excellent command of English and Romanian both in written and verbally
We Offer You
Variety of exciting challenges with ample opportunities for development and training in a truly global landscape
Culture that pioneers spirit of innovation where our engineering genius drives visible result
Equal opportunity employment experience that values difference and diversity
Market competitive compensation and benefits with flexible working arrangements