OSS Initiative Coordinator
Vodafone
Bucharest, RO
2 zile în urmă

30-Apr-2020 Full Time

Our purpose at Vodafone is to connect for a better future. As a Global Communications Technology company, we put the customer at the heart of everything we do.

We are forever challenging, pushing boundaries and discovering innovative ways to connect our customers with their digital societies.

We connect people, businesses, and communities across the globe to create the future. We earn customer loyalty, experiment, learn fast and get it done, together.

Join our journey as we connect for a better future. Ready?

Role profile

Receive, assist, perform first analysis and track all OSS user’s demands from all European Vodafone markets and for central stack users.

Ensure demand intake and management of all stakeholders requests.

Understand user need that has been requested to OSS Network Engineering groups, categorize the request and address it to the Technical Leads in order to perform a deeper analysis.

  • Validation of demand information
  • Gather missing information through direct meetings with users
  • High level analysis of demand. Feasibility analysis. Identify impacted domains.
  • Know Vodafone HL OSS architecture in order to better address user’s demands
  • Register demand based on OSS group tool
  • Address demand to specific technical teams
  • Track demands and inform users.
  • Requirements

  • Deep knowledge of telecommunication business in terms of IT and Network technologies
  • Deep knowledge of most common IT development frameworks and domains’ specific software tools , software development lifecycle experience
  • Basic Spanish and Italian skills will be valued
  • Good understanding of IT technologies, standards and design frameworks
  • Working experience in IT software roles for network monitoring
  • ITIL, ETOM, PRINCE2, PMI, TOGAF - prefered.
  • Benefits

  • Flexible work environment (work from home 2 days / week, flexible working hours, etc.)
  • Medical & Dental Care Services
  • Life Insurance
  • Unlimited voice & data mobile subscription & special offers for terminals
  • Fuel card / Meal tickets / Private pension
  • Various special discounts (education, tourism, electronics, auto, etc.)
  • Access to sports clubs at special prices.
  • Ready?

    Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded.

    We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business.

    We actively encourage everyone to consider becoming a part of our journey.

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