Customer Services Dispatcher - 228144
Siemens SRL
Bucuresti
3 zile în urmă
source : EJOBS GROUP

Candidatul ideal

What we would like from your side?

  • Higher education completed or in the process of completion.
  • English knowledge - Advanced
  • SAP knowledge represents an advantage
  • Excel Advanced.
  • Good communication skills.
  • Make your mark in our exciting world as Siemens!

    Diversity at Siemens is our source of creativity and innovation. Having various types of talent and experiences makes us more results-oriented and better prepared to respond efficient to the demands of the Society.

    Therefore, we value the candidates that reflect the Diversity that we enjoy in our Company.

    Descrierea jobului

    At Siemens Healthineers, our mission is to enable healthcare providers to increase value by empowering them on their journey towards growing precision medicine, redefining care delivery, and improving patient experience - all enabled by digitalizing healthcare! An estimated five million patients worldwide everyday benefit from our innovative technologies and services in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine as well as digital health and enterprise services.

    The role that you will play :

  • Receiving service requests by phone and email, registering them in the SAP program - service mode
  • Generation of work requests (service orders). Programming service engineers in relation to customers (dispatch).
  • Advise customers
  • Entering, modifying equipment data / keeping the SAP database up to date - service mode
  • Maintaining the database with the installed volume IVK, ensuring the synchronization of information with SAP - service mode
  • Keeping up to date the UI / SI situation (upgrade / updates) to be performed. Customer information about UI / SI. UI / SI logistics preparation
  • Working with the SAP management program - service mode
  • Reception of installation protocols, data entry in the SAP database - service module and IVK
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