At SNC-Lavalin, we all have a common goal. What matters to you, also matters to us. You are talented and motivated, ready to explore where the future takes you and interested in pursuing a carrier in the finance and accounting fields?
Come and join us! We will help you achieve your full potential.
Who we are
We are one of the leading engineering and construction groups in the world having more than 50,000 employees and offices in more than 100 countries.
With over 100 years’ experience, our promise is to resolve complexities and bring integral solutions to life. We are holders of the long view.
Our expertise touches every aspect of a project’s lifespan and we are committed to bringing value every step of the way.
We develop solutions thought diligent and determined expertise, across sectors, divisions, and continents while being guided by our core values Integrity, Collaboration, Innovation and Safety.
Here in Bucharest, we established our Finance Shared Services Centre (FSSC) in 2014 and we are growing ever since. We are responsible for managing core finance processes such as Procure-
to-Pay, Order-to-Cash and Record-to-Report for the SNC-Lavalin entities in Canada and USA.
We are currently looking for skilled and enthusiastic candidates to fulfill the following position.
Financial Resolution & Inquiry Agent Job Description
This role is an exciting career opportunity for those of you who are fluent in French and who aim at fully exploit their communication and troubleshooting skills.
As Financial Resolution and Inquiry Agent you will be mainly responsible for providing internal customer support related to Procure-
to-Pay and Expense Report processes. You will be also communicating frequently with external vendors responding to general inquiries or providing information about invoice processing status.
To succeed in this role, you will need to develop deep knowledge of the supported processes, be solution oriented and like problem solving.
Your analytical skills, attention to details and abilities to stay organized will be highly appreciated and will help you excel in this role.
This job often requires direct communication with various stakeholders : vendor, clients, internal stakeholders (project managers or colleagues from different departments).
Therefore, strong communication skills are required.
Even if some prior experience will be considered as a plus, the position is also a good opportunity for beginners as we will provide tools and training which will help you succeed in the role.
The Financial Resolution and Inquiry Agent fulfills a contact center help-desk function and is part of the Business Process Management Team of SNC-
Lavalin’s Finance Shared Services Centre based in Bucharest.
Capabilities and qualifications
Our offer towards work-life balance
At SNC-Lavalin, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-
class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
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