About the role
The Digital Operations team (DOT) ensures smooth communication among several teams of the organization, aiming to facilitate information flows across the research value chain.
The team is responsible for identifying the entities that form the research universe, initiating and prioritizing updates with the research teams, working with product teams to identify and manage research needs and serving our client teams with coverage checks and bespoke requests.
These activities involve working closely with other ICT teams in managing the data that enables our research environment.
As Associate Data Analyst, in the Digital Operations team at Sustainalytics, you will be involved in a broad range of tasks, combining independent work and collaboration with various stakeholders with the aim to deliver timely and high-quality research to clients.
The main responsibilities for this position will be :
Bridge the gap between DOT and our stakeholders, by using data analytics to assess processes, combined with their needs, to deliver data-driven recommendations, and when necessary, to deliver reports to executives and stakeholders
Manage, from a business perspective, the data related to the entities that are the subject of our research and maintain them in all internal systems.
Support and monitor the timely delivery of research by maintaining close communication with several research teams and monitoring the deadlines of specific deliveries.
For this purpose, you will collaborate with colleagues from all over the world to ensure the alignment and quality of the data delivery.
Support the client-facing teams by providing information about the research entities existing in our products, considering the business perspective.
For this purpose, you will collaborate with colleagues from all over the world to ensure t timely support for clients’ or prospects’ inquiries.
Collaborate with DOT operational sub-teams to innovate the way we deliver data in order to achieve operational excellence.
Collaborate with other ICT teams to maintain the current internal databases that our products rely on.
Excellent Stakeholder Management Skills
MUST be a Team Player, with a positive attitude
Excellent interpersonal and communication skills, combined with attention to details
Agility : Flexible mindset with strong ability to adapt to constantly shifting business requirements and needs
Proficient business English oral and writing skills (the company’s working language is English)
Proficiency in Microsoft Excel and good knowledge of other MS Office tools (Word, Outlook, PowerPoint);
Experience with relational databases (SQL language);
Leadership skill sets :
o Willingness to roll up the sleeves and deep dive into finding answers to multi- layered questions and be first in line to provide solutions to complex problems without being prodded to do so
o Lead by example : the ability to work towards fast-moving, strict deadlines, that are set with high-quality standards
Nice to have
Knowledge and understanding of the services industry (preferably the financial service industry in combination with the SRI / RI market);
Master’s degree in a related discipline (business, finance, data science, ICT) would be a plus
Passion about global sustainability issues like environmental protection or human rights is nice to have