The Customer Project Manager (CPM) is the overall owner and leader of the project responsible for the overall planning, execution and delivery.
He / she is responsible to ensure successful project completion according to project targets, within the agreed time schedule, according to budget and with high quality.
He / she is the primary internal and external interface for the project.
Plans and controls the project time schedule including all major project activities (iePLC / MLC release planning, sample builds, customer deliveries, test events, etc);
Ensures on time execution of work packages, initiates countermeasures in case of deviations and escalates as needed;
Controls project scope via project target definition and subsequent change management (CCB);
Leads and owns overall change management and change approval activities within the project;
Responsible for project costs resulting from changes and ensures either reimbursement or recovery measures;
Leads and owns the project budget including project budget planning, execution within the defined budget, efficient cost management and ensuring proper reimbursement;
Ensures product cost and profitability are within project targets;
Leads overall sample planning activities including prototype phase definition and input for sample VRM;
Prepares and performs gate releases to ensure all necessary activities are performed and the required release documents are available for final release by the Gate Release Director;
Serves as primary customer interface for project related issues and defines project level customer strategy with IPT and management;
Reports progress of project to internal and external stakeholders.