Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
The role :
The HR Associate with French and English is responsible for monitoring all related processes from the moment the offer is made up to the moment the new candidate joins the firm, during his employment and up to his termination.
The HR Associate is focused on :
Delivering service that meets SLA and quality scores
Developing strong internal and external relationships
Achieving productivity levels
Key role tasks and activities :
Manages the hiring process for new employees and ensures that everything is properly configured in Conduent systems and customer systems from day one (offers, returned offers, instructions for the first day, job confirmation, system updates, background screening, etc.)
Responsible for managing and processing contract changes from the employee or client (promotions, salary increases, position changes, changes of personal data, etc.)
Management of employee leave periods (medical leave, paid / unpaid leave, maternity leave, paternity leave, adoption, etc.)
Transmission of all the necessary information regarding salaries, within the established term
Offers support to employees, via email, telephone or chat and communicate the appropriate solutions in a timely manner
Management of all-important databases
Provides support for the client’s human resources department in matters related to personnel forms and archive / records
Responsible for the effective management of external / internal queries
Collaborate with all departments to ensure the accuracy of employee data / records
Management of the Terminations process (Prepares, verifies and sends all the necessary documents to the internal / external departments / parties)
Management of the internal organization processes : job code changes, cost center, etc.
Skills, Knowledge and Abilities required :
Excellent communication skills, fluency in English & French (spoken & written)
Must demonstrate strong interpersonal skills, as well as speaking and writing skills
Expert in the use of Windows operating system as well as Microsoft Office applications (Microsoft Word, Excel and PowerPoint)
Ability to work with deadlines
Positive attitude and solution-oriented thinking
Flexible and eager to learn
Able to work in a large organization and maintain strong relationships with team members (not only locally but also from other countries)
Experience in the field of human resources would be an advantage