Reporting Specialist
Vodafone
Bucuresti, RO
3 zile în urmă

Your day to day :

Governance and Reporting function acts as a support function for TSSCs catering to following areas of Business :

  • Reporting Consolidation Specific to SLA Calculation
  • Productivity KPI’s measurement
  • Consolidated Reporting
  • With these activities, you will have a great impact on our business :

  • Develop new reports (scripting, automation, Splunk) as per business requirements. Maintain Timely delivery as outlined in SLA / KPI document weekly / monthly reports
  • Software development & maintenance of TSSR Reporting Portal
  • Development of Reports and dashboards for TSS governance using Splunk
  • Work cross-departmentally to establish and implement mechanisms for identifying and addressing any & every issues / challenges for service reporting.
  • Improve the reporting process and structure using automation and macros
  • Standardize SLA / KPI across services
  • With these skills, you are a great candidate :

  • Able to communicate effectively at all levels of the business
  • Strong customer focus and orientation to customer needs
  • Focus on Results
  • Analytical and flexible thinking
  • Business awareness
  • Remedy knowledge
  • Financial acumen
  • SQL / Oracle Database
  • Splunk
  • Programming skills : Angular (JS), Node JS, Java, scripting etc
  • Microsoft Office; Excel expert level
  • Remedy 9 (BMC Software)
  • SharePoint knowledge
  • MS SQL Procedures and Queries
  • Fluent in English
  • Sounds like the perfect job? We’ve got even more to offer :

  • In this pandemic period we have 100% work from home for your safety.
  • Medical and dental services
  • Life insurance
  • Dedicated employee phone subscription
  • Special discounts for gyms and retailers
  • Annual Company Bonus
  • Ongoing Education we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
  • You get to work with tried and trusted web-technology
  • Getting in on the ground floor of and technology changing company
  • Flexible Vacation Take time off when you need it, we trust you!
  • Sounds interesting? Apply!

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