Requisition ID : 15946
The RTR Team Leader is responsible to deliver high quality services in RTR processes to MCBC entities in scope by leading a team of RTR specialists.
In this role, he / she drives operations KPI's adherence and continuous improvement initiatives, by motivating team members, assessing performance and properly escalate and put in place improvement plans at individual and team level.
Ensure that Record to Report Process Maps and SOP's are followed and process controls are in place.
Adheres to MCBC HR practices in terms of people retention, performance assessment, motivation and talent development
Performs Individual Performance reviews with the team members
Develops action plans, coaching and mentoring team members, developing talent, organizing career path meetings with team members
Owning and facilitating team meetings for better process performance and enhancement of team skills
Facilitating issues resolution not only within team, but also inter-team and cross functional
Owns 100% accurate and timely inputs for the team they supervise for salary, leaves and incentives and other HR processes like employee health and safety regulations
Ensures all team members are aware of KPIs for agrees deliverables and of current & expected performance.
Identify opportunities for cost reduction.
Support technology implementation
Support tools implementation by creating capacity in the team and allocating staff to both operations and projects.
Identify improvement opportunities on processes, raising them as proposal to next level for validation.
Responsible for testing and implementation of new tools / systems.
Execute on growth plan and agreed transitions for designated teams / processes.
Skills & Relevant Work Experience
2 years’ experience in Finance processes
Job Posting Grade : 11
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