Back Office Assistant with French
Sales Consulting
Bucharest, Romania
1 zi în urmă

Our client is a multinational company specialized in providing management consulting, technological solutions and outsourcing services for businesses, present in more than 56 countries and with over 440.

000 employees worldwide.

Responsibilities :

  • Process and resolve all inbound mails for the contact center of our French client;
  • Demonstrates and delivers excellent client care skills;
  • Applies attention to details, delivers high quality outputs;
  • Prioritizes tasks and workload;
  • Develops improvements to processes and local work instructions as instructed;
  • Complies with all client and Accenture Data Security and Quality requirements;
  • Follow the internal working procedures and meet all the required deadlines.
  • Requirements :

  • Fluent in French;
  • Very good command of the English language;
  • Minimum bachelor degree;
  • Very good problem solving, analysis skills and attention to details;
  • Self-motivated, positive attitude and approach;
  • Good communication and interpersonal skills;
  • Previous work experience in Customer Service or Back Office activities is a plus;
  • General insurance knowledge or economical background is a plus.
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