Frontline Support Engineer
Orange Business Services
Bucuresti
‎în urmă cu 16 ore

How would you like to work in IT , toying with cutting edge technologies and enjoying your life? At Orange Services , it’s possible!

As one of the largest IT Hub within Orange Group, we are working internationally for both Orange corporate functions and country operations.

Through a unique combination of know-how and expertise, our teams provide a broad range of IT & Business Solutions .

Come closer to #LifeAtOrange !

What we’re looking for

We are looking for a Frontline Support Engineer with eagerness to learn and develop skills within a corporate environment.

What you’ll be doing

  • Acquires strong knowledge on the services supported by the frontline team;
  • Resolves customer complaints in an effective and respectful way;
  • Takes ownership of the customer relationship, satisfaction, quality of the service provided;
  • Becomes the client's advisor and proposes new solutions.
  • What you need to know / have

  • French language - write / read / speak fluent ( at least B2);
  • Eagerness to learn and develop skills within a corporate environment;
  • Basic knowledge of network management (would be a plus);
  • Good communication, analytical skills and customer orientation.
  • What’s in it for you

  • Performance Bonuses based on your results & the company’s;
  • Loyalty Bonuses, if you extend your stay;
  • Electronic Meal Tickets - as you imagine;
  • Medical & Life insurance for you - facilities for your family, too;
  • WFH & Flexible hours;
  • Professional GSM subscription;
  • Personal GSM subscription, also because we believe in communication! ;
  • Special grants on Smartphones & devices ; discounts for Orange products & services;
  • Development Platforms - Orange Learning, Trainings, Career Counselling, Coaching & Career plan mentoring;
  • Wellbeing Programs we support your Zen;
  • Orange Services is about bringing together people and technology.

    Come & work for a #TopEmployer company. You could be part of an organization where great colleagues and team spirit support your professional development.

    Apply and let’s have a remote-talk.

    At Orange, you can .

    We encourage all candidate profiles, regardless of gender, age, race, citizenship, ethnicity, color, language, religion, social origin, genetic traits, sexual orientation, permanent or temporary disability, nationality, political choice, social category or social origins, situation or family responsibility, belonging to a disadvantaged category, membership or trade union activity.

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