We believe in the growth and development of our employees through a continual focus on providing clearly chalked out career paths.
The work culture we breathe is that of being open as individuals and also as an organization. Life at WNS is interplay of enthusiasm, innovation, ambition and growth.
You will be in charge with performing internal quality audits for processes in Romania and Poland, related to ISO 9001 : 2015
You will provide constant support to operations teams for a successful implementation of the Quality Management Standard (QMS), according to internal and external requirements
You will be in charge with tracking any post-audit identified non-conformity and observation to closure, by providing support and guidelines to the Operations teams
You will evaluate existing processes on their efficiency / effectiveness. Once you have identified areas for optimization, you can work on them along with the operations teams
You will provide expertise on QMS rules and methods for operational staff and will conduct training / information and awareness actions
You will be in close collaboration with operations and client stakeholders (taking part of the feedback calls, presenting ideas / status of improvements)
Previous experience in audits preferred
Excellent attention to details
MS Excel proficiency
Meticulousness and analytical
Ability to track projects and organize your own work in the most efficient manner
Good interpersonal and communication skills
Manager Approval is mandatory (for existing WNS employees)
Performance Appraisal Rating of B and above (for existing WNS employees)