Analyze, troubleshoot, and resolve complex technical problems that impact emloyees within the global organization.
Manage the daily operation of systems related to end-users devices (PCs, Phones )
Perform impact analysis as appropriate.
Create and maintain documentation related to end-users devices
Local IT asset management
SKILLS & EXPERIENCE
Minimum 2 years experience in general Information Technology
General IT knowledge (Backup, AntiVirus,Anti-malware, PCs )
Windows 10 and MS Office installation, imaging and debugging
Good knowledge of Active directory, Exchange, Office 365
TCP / IP networking and network cabling
Must have a security mindset about Information Technology
Good verbal and written English
Ability to work on multiple projects with minimal supervision
Fast learner with proactive mindset
Ability to implement new technologies in a rapid, demanding, and changing environment without close management.
Self-motivated, positive and can-do attitude
Ability to work in a high pressure environment
Good communication and problem solving skills
Knowledge of the below will be considered as an advantage.
Audio / Videconference (Zoom, Polycom GS endpoints)
MacOS / JAMF
Public cloud offerings ( Azure, AWS, GCP)
Hardware (Servers, network appliances)
Windows Server OS, Azure AD, SCCM
Vmware / Citrix
You will work at the cutting edge of technology innovation; we challenge the status quo and are transforming banking every day.
You will experience in a fast-paced environment, ambitious team; we look forwards and continuously strive to be the best.
You will be part of a team that values integrity; we support each other and keep our promises.
You will be able to work freely, flexibly and true to your authentic self; we champion diversity.
You will be joining a global and diverse family that works together through the good times and bad; we care deeply about each other and our clients.
You will experience what we call Temenosity!
We value applications from people from all walks of life; if you are excited to be part of our journey and want to make a real impact, we would love to hear from you.