Technical / Customer Support Specialist with French
Bucharest, Romania, Romania
4 zile în urmă
source : Top Language Jobs

Conectys is a global organization with centers on 3 continents and in 7 countries We are all about transparency modesty and growth We also strongly believe in Fun Work so much that weve made it one of our core values Conectys is fueled by people We have the best possible clients in gaming high tech travel retail finance and other key industries Employee engagement initial and ongoing training flexible work hours incentives &ldquo Pizza with the CEO&rdquo Fruit Days Happy Hours employee-driven CSR programs Open Door Policy or trips to client sites are just examples of what YOU will experience in Conectys We are also recognized for premium BPO services with 11 awards received in the past 3 years alone You should know &bull Advanced level of English French&bull Good communication skills both orally and written&bull Ability to analyze a problem and provide viable solutions&bull Gracious attitude in client service and efficiency in solving the problemYou will be in charge of &bull Take e-mails and calls and with requests for support&bull Offer services tailored to customer needs at the highest standard of performance&bull Insert all incidents into a database together with the correct manner in which to resolve them&bull Compiling a balance report of work daily weekly monthly activitiesWhat we offer &bull Private medical insurance meal tickets and attractive gym discounts &bull Rewards benefits in accordance with your performance and involvement &bull Full paid training in order to become the best Support Specialist for our clients &bull Soft Skills and Communication Training &bull A professional work environment in a fast-growing company with young and dynamic people &bull International career opportunities

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